SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent store
1.0mm size is perfect to use as pixie crystals.
Pretty and fast. Cheap. It's definitely cheaper than buying in a domestic Naver-like shop!
They are super tiny crystals that shine very pretty
It's the 4th time I ask and great
Excellent. Delivery delayed, but norms
Perfect small, fast delivery
Perfectly look rhinestones, although small
On November 9, he gave me on the 30th. I haven't used it, but I think it's okay.
I ordered the smallest crystals from 1 to 1,6mm. It says there are 1440 pieces but as I trust the store I will not count themI'll have to buy more, from what I see there will only be for a pair of nails, or to make some drawing. It came with combined delivery so pretty quick. There was No communication with the seller. I recommend this seller and its store to 100%.❤
What I expected. Small, very beautifully iridescent.
Arrived earlier than expected! Perfect!
I'm going to repurchase unconditionally. It's half a price to live in Korea. It's been shipped in bundles with other shops. Real recommend AB is pretty
Good product
So small, so sparkly, so beautiful. Fast delivery. Definitely recommend this item and this store
They are beautiful, very beautiful, but the quantity is little too little. I arrive sooner than expected, which is fantastic.
Beautiful little crystals, as described by the store. Thank you arrived soon in Peru
love this product
It's smaller than you think, but it's a good point cycle.
It's fine. Very beautiful rhinestones. Thank you
Divine, a shining wonder, super fast shipping to the door of the House, excellent store, I recommend and give you 5 stars
Took forever to come. With no comp
Very nice and it's like in the publication
Beautiful
Exactly as the pictures. Whole good quality
Recommend
lindo
Drives, but super small
Thank you
Perfect!
Love these will be repurchasing
Waited for sure long to Spain... about 3 months, in the end the goods did not come, but the store returned the money
Hardening
Shipping took full moon or so and Yes 쁩.
Cute
Number three board did not... ㅋ ㅋ ㅋ This please buy Okey
Ou within a 뉸 꺄, brightness up enough for example Popeye away Yum hoisting hoisting hoisting
There are really few
ㅂ ㅐ shipping slower,. ㅜ
1440 pieces that are this small would be impossible to count. lol. I am happy with my order.
están muy bonitos aunque son muy poquitas las que trae pero por el precio está bien
Callus remover for pleasure size gel pretty as working day cat ㄹ ㅇ negative yes, but still cheaper is satisfied with my self nail the person test is just lightly less quantity's nail tips made from selling the multiple PCs guzheng two ㅗ take part as shipping wholesale fast easy? The inside is in order? Weeks is about charger it so still life is for pleasure
Beautiful
Its exact
great, super shiny
Shipping weeks jam degree cotton dog Honey performance, Oi performance, Oi Quantity is more please dont note even for a month, Saya make you feel more at ease ㅣ ㄹ almost equal to buy bicycle corsage negative Multicolor is 쥰 within UK long than pleasure recommended with the shipping more faster high Low ㅗ four Youku fund Mac live plans to or by random. AB bought used than bad yo
i love this ... ❤❤❤
Красиво сверкают но они прозрачные
Very good the quality
38 days after I ordered. It came in a familiar plastic bag with white cushioning material. Beautiful! The best if the cost performance improves!