SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
суперпупер бантики, очень пригодились, и бусинки из жемчуга тоже очень как никогда кстати подошли под наш дизайн. inst: nogtinutipo
cute , but i expected to be bigger , but it’s still cute i will use it
доставка нормальная в течение 3 недель товар не повреждённый выглядит так же как на картинке не использовала не знаю как будет держаться ну если хорошо приклеить наверное будет держаться не пробовала ещё как попробую поставлю фотки но по виду очень качественные очень твёрдые довольно-таки прикольные советую если понравится выноске ещё закажу
очень-очень прикольные я брала ещё раньше поэтому заказала ещё очень красивые очень качественные советую обязательно доставка очень быстрая упаковка очень красивая без всяких рваний без всяких повреждений советую пришло очень быстро доставка Я очень довольна закажу ещё советую всем спасибо продавцу.
прийшло менше ніж за два тижні, бантики не такі яскраві як на фото а так супер за свою ціну.
дуже гарні бантики, для манікюру саме то, але чомусь думала, що сама коробочка буде більшою, в кожному по 5 шт.
הגיע ממש יפה וטוב בדיוק מה שרציתי גם באיכות טובה הכי חשוב משלוח מהיר וטוב ממליצה מאוד מאוד גם יפה ומודרני
все супер , как на фото и в описании, я очень довольна товар замечательный!!!!!!!!))))))))))))))))))
всё супер) Красивые бантики со стразами, пока не пробовала но думаю будет красиво) Хорошая коробочка, удобно. Правда доставка опоздала на 2 дня. Но я думаю это не очень большая проблема
like in the description. 20 day of delivery to Algeria. Perfect packaging. Item without defects, I recommend the product and the seller!
muy bonitos, viene diferentes tamaños de perlas, pocos moños pero bonito y tamaño adecuado
muy bellos tal cual la imagen, trae bastantes en cada compartimiento
so cute!! it comes in a small package and there aren’t a lot of bows but they’re so cute!! the pearls come in 4 different sizes :) here’s my nails with them on !!
Chulisimo y las perlas son planas genial para decorar uñas . Además viene en muchos tamaños
so cute and definitely recommend to other beginner nail techs
бантики пришли в назначенное время, отправили спустя 3 дня, в германию пришло за неделю. бантики классные, красивые и хорошего качества, мне все понравилось ;)
This is super cute I put it on my toes!
красивые цветочки.разных размеров и цветов. очень нравятся. брала частично за монеты и по такой цене это просто подарок. огромное спасибо продавцу за такую красоту
Love it!!! Very easy to open very easy to use. The case can also be re-used for more nail accessories once emptied. I am very satisfied with this product. pricing was better than all others. Quality is perfect. I highly recommend.
Bow charms are really cute. They look cute on the nails. Nice quality. They don’t bend. Fast shipping. I would buy again.
I wish they would put more but overall nice and cute