We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
Unfortunately, the eyelashes were with marriage, half twisted.
Constantly order these cilia! Everything is fine and fast delivery!
Arrived Great
Ótimo produto
Loved, arrived very fast
Cute
ok
This time, the eyelashes did not like!!! the fiber in all the boxes is different in rigidity. compared with the eyelashes from the last order, they are softer than these. Ribbons are pasted Krivo. bends in the tape are different, wavy)) where is it, somewhere The length is also "walking". The store packed the order in a huge layer of "pupyrki". one box was broken, but the eyelashes did not crumble.
maravilhoso
Top Product well packaged… And with the right features .... Loved
Very good and arrived early
Cheguou Super packed early in perfect condition is beautiful
Arrived very fast
Eyelashes for beginners, suitable as an economy option... For training. But for work in the salon will not work, the quality is not very
Perfect
Great. Cehgou in less than 1 month
I order not for the first time, everything is fine, as always)
Arrived straight and fast
Cilia Super, the best, delivery fast, all in size is the same,
Честный продавец
Коробки приехали разбитые, но продавец вернул 50% от стоимости! Ресницы по качеству хорошие, буду заказывать ещё
Всё супер!!!
Пришли быстро , на ощупь приятные , в деле не пробовала ещё . Спасибо продавцу
доставка месяц, реснички хорошие, мягкие))
Доставка в Украину 24 дня
Все как всегда супер))
Доставка быстрая, жду клей. Очень довольна качеством ресничек. Они такие мягкие на ощуп. По возможности дополню отзыв.
Постоянно заказываю у этого продавца, всё супер!
Спасибо. Всё точно как заказывала.
пришли за сорок дней
Шикарные ресницы хорошо упакованны
Спасибо большое продавцу. Продавца рекомендую!
доставка долгая,но ресницы хорошие,выписываю не первый раз
Спасибо, Ресницы бомба))без брака, изгиб идеальный, советую)))
Ресницы понравились, хорошие
На первый взгляд классные, попробую и дополню отзыв
Пришло быстро, советую
Доставка до Уфы 2 недели. Вс хорошо.
Хорошие ресницы. Быстрая доставка
Быстрая доставка, на деле ещё не пробовали
Реснички супер!!!!шли месяц.не первый раз заказываю.позже дополню фото!Продавца рекомендую ⭐️⭐️⭐️⭐️⭐️