SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Turkey is paying taxes now, prices are no longer attractive
I'll shave.
Went long. The machine is damaged. The blades are fine. Suitable for conventional vest machine. Later i will add on the quality of shaving.
Everything is fine, it fits gillette slal.
The order came to moscow in 7 weeks. Packed well, everything is intact. I order not the first time. I can say that for such a price on much do not expect. Maximum 3-4 times on the blade. Then begins to drag))).
Excellent
Thank You
Everything came, did not try, on balsa bristles, pushok shaving,
very nice.came fast..and i bought this second time.it is very cheap.in sri lanka i have to spend us $8.so it is recommended..
Pozytyw recommend worth
good
The goods came until i checked
лезвия на один раз, острые быстро тупятся
Быстро, чётко, позитивно.
Buen producto
Заказал посмотреть, так себе херня ...сойдёт..Шло долго, продавцу спасибо, хотя и незачто. Гад, не написал улицу, номер дома и квартиры, только индекс и телефон. Хорошо у нас на почте добропорядочные люди позвонили...Трек не отслеживается естественно..
Продавец молодец! Быстро отправил, хорошо упаковал. Браво рекомендую!
thanks item received
товар получил согласно все целое спасибо
Лезвия за такую цену просто отличные, правда шли в течении 40 дней.
Упакован хорошо.Доставка5+
все отлично, доехали в срок
Лезвия бреют хорошо.
В Минск за 23 дня.
спасибо большое товар получил,качество проверю позже
Всем доволен,
Очень долгая доставка
Получил быстро отлично, качества и стоимость соответствует. Как побреюсь
I wish you a good day. Today I got your goods. Thank you very much
Добре
Товар получил, высокого качества, очень доволен, большое спасибо. Продавца рекомендую.
ВСЕ ОТЛИчНО
не указан точный адрес
Заказывала брату он доволен. Лезвия хорошие острые. Хочет заказать дополнительно станок
Отличный продавец товар понравилься хороший рекомендую
лишь бы функцию свою выполняли. ручка на вид топором рубленая,а кассеты вроде нормальные