SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glitter chic) jar full to the top, sparkles are small and comfortable to use, Aurora mixed with pure white in different sizes
Very beautiful
A grade
Small, tornasol, not opaque,
Thank you for shipping. The goods came in excellent condition. Unpacking and testing can be viewed on the channel yutub epplaya taveshna. So as not to buy a "cat in a bag", come in. Sign up. Always interesting goods with discounts.
A little small for what I thought but overall it's perfect!
Baby White and holographic
All is well
Заказ ждала полтора месяца. Баночки полные, блестки очень красивые, буду заказывать еще. Спасибо продавцу!
Дошли за 36 дней, очень красивые блестки
all ok
24.01-4.04 в Нижнекамске. Красивые блёстки. Цвет белый и ещё Аврора . Очень красивый. Покупала за 57,20 руб. Рекомендую к покупке.
огромное спасибо продавцу!
спасибо
Very impressed with this, it’s beautiful. Many thanks to store. I will order more. The only thing is it takes too long to arrive here. Nearly 2 months
товар не пришел. вернул продавец деньги. заказала еще себе блесток. блестки просто суперотличные всем очень рекомендую.
Блёски красивые. Не первый раз заказываю. Баночка полная. Пришло всё целое.
I received one item too short but store is sending it with my next order. Good communication with seller.
Пришло в срок, упакованы хорошо
всё как описанно
ok
Доставка 37 дней. Баночки полные. Но либо плохо была одна закрыта, либо открылась и немного блесток высыпалось в пакет в котором они были упакованы. В принципе красивые, но уложить красиво трудно.
As described. Quick delivery.
Muy bien todo
Долго шло, более 2 месяцев
Нежно. Баночка полная
Товар отличный, рекомендую!
Ogromna ilość brokatu w każdym ze słoiczków. Piękne kolory. Jedyny minus to brak zabezpieczenia przed otwarciem w transporcie, przez co jeden ze słoiczków się otworzył i trochę brokatu wysypało się do woreczka.
Хорошие
toujours très satifait de ce vendeur produit super BIEN c'est la 3éme fois que je commande avec ce vendeur toujour CONTENTE
шло 2 месяца. баночка полная