SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
that's good. I will try to use it everyday and check. thanks anyway
Does not look like the product description, but it is usable
pensé que eran más sólidas. Pero esta bien
Spedizione rapida. Il prodotto è economico, ma risulta abbastanza comodo da utilizzare ed il materiale è di buona qualità. Ho qualche dubbio riguardo alla durata, perché temo che sia poco resistente nei punti in cui il sepatatore si unisce al foro nel quale si infila l'alluce.
muito bom
They are comfortable to wear, really flexible material.
Excelente producto vendedor recomendable
Пришло за 20 дней в Минск. Все соответствует описанию и фото. Только буквально через пару дней порвалась соединение между частями. Видимо это конструкция не самая продуманная. Похожая штука, с креплением на большой и маленький палец прослужила мне больше года. Теперь часть которая между пальцев находится можно просто вставлять, одевать носок и отлично использовать и так
Продавец быстро отправил товар. 06.06.18 я заказал и 20.06.18 уже все было на почте. Силикон очень мягкий и приятный на ощупь. Брал маме, она довольна, но фотографироваться отказалась без педикюра))). Доволен и товаром и продавцом.
Ordered in August, Arrived in September. Item is consistent with the description I am satisfied. Thank You!
buenos
bardzo cienkie.delikatne. jednodniowe. szybko się rwą.
prima
всё отлично! приехало!
Muy delicado y se rompe fácil
As in the description. How this question will work.
Got in the mailbox
I got an order. Thank you very much. The package arrived very quickly.
Thank you. Everything matches.
Great item! I recommend!
Super
Quality is good. Delivery to 92 region around the month (ordered 11.11), was combined with other orders in another package. Store and store my thanks and all★★★★★
Same as the photo
Relatively fast delivery. The goods are good.
i`m very satisfied :)
Order for incomprehensible reason canceled.
good
Thank you. It came quickly. corresponds to the description. very useful thing. i recommend.
I ordered from five different manufacturers such things. This store has the best.
Покупаю не первый раз. Именно эти тонковаты - вот в том месте, где они рвутся - силикона совсем немного.
Заказываю второй раз маме, буду брать ещё. Спасибо.
Получил. Уж очень тонкий силикон. Быстро рвется. Перепонка очень узкая и тонкая.
товар пришел в целостности и сохранности,качество очень хорошее,на ощупь мягкие, продавцом не общались
J'ai reçu le produit, conforme a ce qui est décrit. J'espère que ca fonctionnera bien
Посылку получил без повреждений. Продавец контактен. Товар отличный. Заслуженная оценка +5
non saprei se fa il suo lavoro. Merce arrivata
Товар пришел в срок, не пришлось продлевать защиту. Отслеживать не получалось почему то, но все пришло в порядке. Очень мягкие силиконовые корректоры. Сколько будут носиться, посмотрим. Но за такую цену их можно покупать как яйца, десятками и менять каждую неделю. Всем довольна, спасибо продавцу. Удачи и процветания!!!
все здорово
beklediğimden küçük ama işé yarar tavsiye ederim 10 numara 10 yıldız
Спасибо продавцу! Будем пробовать.
Good look and use well
ок
çok teşekkür memnun oldum
Very quickly! Thank u
Хороший товар! Доставка новой почтой. Продавца рекомендую!
All good
A good product, I use for many years, when walking relieves pain in the legs. Many thanks to the store.
cпасибо заказ пришел все ок!!! уже заказывала и применяю это изделие действительно помогает исправить второй палец встает на место только надо не лениться и носить не мешает даже в босоножках.
отличный товар, быстрая доставка, ответственный продавец, брала снохе она одевает на ночь ,говорит помогает.снимает боль и ноге стало лучше
shipping slow