SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good. thanks
I use it as a protection to the menstrual cup. Absorptivity is not big, but for me it's just an extra security, so it's OK for me. The outer material may leak. Do not feel when wearing it. I am very pleased.
Всё хорошо, описанию соответствует. Сшито аккуратно, материал - хлопок. Доставка 1 месяц. К покупке рекомендую.
Они экологические, 100 % хлопок. Доставка быстрая. Спасибо!
Very fine and comfortable, just what I needed to save slip. Fast shipping. I recommend 100%
I liked what I wanted. Thank you.
Perfect
very gentle, nice, good quality panty linner
The order did not come, the store returned the money
Soft, beautiful, but there is no water-repellent layer, with because flowing. Pay attention!
Very good quality. Like it.
I wasnt sure this quite new "fashion" for reusable higenic stuff, but have to confess liners are very cool and comdortable, much better for skin than "one use only". Also not producing more rubbish. In this offert you buy set of 2 pieces! Good quality, cotton, nice made, nice pattern. I recommend at least just to try. (Pattern we get is random)
Good in quality, but the size is too small (short).
Slow to come but the result is good. The inside of the protection is soft and bland. The product comes without unnecessary plastic. I got a drawing of small neutral orange knots and not too colorful, nice and neutral. I recommend this product.
Very nice and soft, i would just like more designs. It came very fast.
The description is correct. The quality is very good. The delivery with aliexpress is in 11 days. I´m very contented.
Good looks, only the little print of the fabric on the outside is different from the description..
Very good, easy to machine-wash and hand wash, they become white quickly. Recommended.
Fully consistent with the description, delivery is long more than 1,5 months, with the store did not communicate was not necessary.
Buenisimos! I recommend them. Soft and good quality
Gaskets liked the quality, thin daily, nice cotton
Did not get it, opened a dispute, quickly returned the money
очень удобно
заказывала за 80 руб. за 60 дней не. дошло. вернула деньги.
Соответствует описанию, покупала как замену ежедневники. Пока ещё не использовала. Доставка более 2 месяцев, но это проблемы нашей почты. Продавец общительный и доброжелательный.
Качество хорошее.Внутри хлопковая ткань.Шло очень долго.Не понравилось,что прокладки не упакованы,просто положены в транспортировочный пакет.
Заказ шел 4 месяца, качество хорошее, рекомендую...
Excellent store!
Good quality for the price!
До Москвы шло месяц. Качество замечательное! Одна пара с обратной стороной которая должна задерживать влагу, вторая нет, рисунок милый! Спасибо)
Very recommend.
Feels very soft, a good material,daily use or very light days.
посылка пришла позже назначенного срока, уже успели вернуть деньги за спор. оплатила ещё раз. материал очень нежный, типа байки, думаю может протекать. на лето будет вполне приемлимо на каждый день. вообще удобная вещь при скудных выделениях.
Хорошая прокладка, на белье держится хорошо, неприятных ощущений нет. Качество хорошее, в стирке идеально, швы ровные, кнопка работает.
Доставка достаточно долгая. Но все пришло в хорошем виде. Ни разу не пользовалась такими вещами, но думаю задумка хорошая. Скорее всего закажу еще.
Все как на картинке, думала будет чуть побольше, по размерам как ежедневка .
Супер!!!! Девочки, рекомендую! На белом фоне видно все!!! Тоньше обычной прокладки, но впитывают хорошо! Не скрипят при ходьбе (always этим грешит), мягкие, вполне отличного размера, чтоб остаться незамеченными и эффективными в своём функционале! И после использования идеально складываются
класс
Спасибо большое! Товар высокого качества, очень нежные расцветки, подойдёт как ежедневки на лето. Рекомендую всем!
супер
супер прокладка! заказываю второй раз, и теперь уже 2. очень удобны! рекомендую на каждый день!
вместо ежедневки , удобно
очень долго!!!
Parece muito bom. Levou muito tempo a chegar.