SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you received everything in good condition
Came little truth
Beautiful stickers! Really convenient. I recommend both this product and store.
Beautiful and very varied stickers. They arrived in 6 weeks in good condition and well-packed. There was No need for communication with the store. As described. Thank you
amei
Stickers are excellent. Seller recommend.
According to the ad! The cards come attached each other, so need highlighting them. Very satisfied with the product.
Excellent quality and you get a very good choice to buy everything, super recommended at 100% I 've been shopping in Ali for a long time and everything has come out of very good quality. I 've bought different man and child products and shipments arrive to the date they give and the best economic
Did not come
Great stickers.
Long delivery to the Tula region.
Delivery 3 months, super stickers, took for 79 rubles
Very beautiful stickers. The order is satisfied. Took for 57 rubles 10 PCs.
Perfect!
Cute
I haven't tried them yet but they come many and very cheap price
They're spectacular, it's the second time I buy them
Great
Very binites
Perfect. Came a package with various plasticites with Many stickers, many same and many different. Ideal for all nails and many times. With a little relief that looks nice. I love it.
super
Very beautiful stickers, my wife liked.
Very nice
I'm very good. Thank you
Beautiful designs
They're beautiful.
These stickers are really pretty. I bought the 10 piece to test out...but I'll definitely be ordering more!
They are beautiful and look great
He got here faster than he put on. They stick pretty good.
Super stickers, although at first seemed small, pasted on the varnish, on top covered with top. Delivery 1.5 months, with the store did not communicate
Perfecto
Beautiful!
Very nice looks, keeps well
Uzsakyta gruodzio 11D gavau gruodzio 28D
Stickers exactly as the picture. All OK.
Beautiful
All is OK
Really cute stickers, I recommend it.
Stickers I order not the first time. Always very satisfied with the cooperation. The product fully corresponds to the description. Quality is decent. Manicure with ordinary transparent varnish I wear without problems for about a week. Everything keeps perfectly. The store and the goods are the best recommendations. Price Super, quality Fire!!! Delivery more than a month, track tracked to RB.
The order arrived in 79 days, well packed and in good condition. Seller recommended.
The goods went 90 days. Asked to return the money. Russian mail works badly. Opened a dispute. The store returned the money. Goods came cap 10 days.
Amazing stickers. The description says 10 stickers, but I received only 9. It's ok....Thank you store. Recommend the seller.
Thank you
Cute;)
super
Klass
lielisks pirkums
В деле не пробовала. На вид хорошие наклейки.
Наклейки выглядят отлично, пришло как и заявлялось 10 штук,все разные,красивые.В деле еще не пробовала,но думаю что будут смотреться хорошо)))
Really Awesome