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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
Everything is excellent. Delivery time about one month. Seller recommended
Everything is super. I order already 4th time and always happy.
super
OK
Product Tracking came in seven weeks store recommend
The files are very good checked in the case, I'm very happy, thank you!
The files are excellent, I'm happy. Saw clearly, do not slip. Now I will take only here! Thank you
OK polecam
Good quality. Recommend
The delivery time ended the parcel did not come, the store did not reply, AliExpress returned the money.
good product Thank you
Thank you very much to the store. The order was received very quickly. In the Krasnoyarsk territory came a little more than 2 weeks. Seller highly recommend.
Hdhd
I take not the first time Great! I saw them and acrylic and gel-lacquer (in general everything) Recommended
Very good quality Nail file washable
Nepogani files, on the decree
I am standing in my friend, i once once upon the sight of the three of them, i will not stand in the robot of the river.
The files were expensive. We need to try the case.
The files are good, i take not the first time. Delivery 14.08, about a month. Watch my youtube channel sveta_nail samara. I remove unpacking and test goods for manicure.
The files arrived 21 days before the moscow region. Good. I stab the 2nd time. I recommend.
Thank you
I love these files
беру такие пилочки не первый раз! всё отлично! спасибо большое продавцу!
пилочки хлрошего качества. товар и продавца рекомендую
купила со скидочным купоном от продавца.положили 11пилочек вместо 10,доставка 19дней,качество супер.10звезд
хорошие пилки
Вместо 10шт. пришло 5. Открыла спор, деньги сразу же вернули. Спасибо. Продавца даже к спору не привлекали, Али сами все решили. Пилки пока в работе не пробовала.
Товар дошел за месяц, трек отслеживался.Продавца рекомендую.
.
Классные пилки
пилочки просто отличные, но когда я их заказала, то в Украине в магазине дешевле нашла, не много огорчилась.....
Пришли быстро, спасибо! С виду ничего, попробую напишу, эти пилки первый раз взяла.
Пришли все 10 шт. Упаковано отлично.Немного гнутся, но за свою цену нормальные. Всем советую этого продавца, посылка пришла быстро.
отличное качество!
fab! fast shipping!
Пилки хорошие, но продавец отправил вместо оплаченных 10 штук всего пять, открыла спор деньги за половину вернули
Все как всегда отлично. Доставка около трёх недель. Покупаю с купоном
все очень круто, хорошие пилочки,Спасибо
на вид нормальные пилки
пилки отличные, заказываю не первый раз, отправили и доставили быстро за 3 недели в Саратовскую обл. Продавцца рекомендую.
לקח 3 חודשים למוצר להגיע!!!גרוע ביותר!!! הזמן הכי ארוך שחיכיתי למוצר
Спасибо за пилочки! В деле пока не пробовала , напишу позже отзыв .
две упаковочки по 5 шт. хорошо упакованы. и качество неплохое.
Люблю эти пилочки
вместо 10 пилок пришло только 5 шт. Я открыла спор, вернали деньги. за это отдельное спасибо продавцу
люблю эти пилки не первй раз заказываю у этого продавца нареканий нет
получила пилочки в хорошем состоянии ещё не пользовалась
Envío en españa 13 días, recomiendo vendedor