SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
доставка долгая. пластыри супер.
super ;) labai aciu
Kolorowe plastry super dla dzieci. Zapakowane w oddzielne paczki po 10 szt idealne do torebki mamy
Very cute and don't hurt when you peel off!
Пластырь отличный!))
Отличный товар.Пришло 100шт.Крепко советую.
The bandages are made of good quality, they last very long and look very cute. The only thing that got ruined while being shipped here was the packaging, but that doesn't matter. Very happy with the product thank you!
The cute band aid was packed beautifully and arrived. Thank you very much.
Доставка до СПб - 3 недели. Пластыри отличные. 10 упаковок по 10 штук. Красивые, яркие. Липкая часть прозрачная. Держатся очень крепко. Закажу ещё. Товар и продавца рекомендую.
Заказываю второй раз. Очень нравятся: красивые, разнообразные, крепко держатся. Быстра доставка.
Доставка новой почты до дверей отвратительная. Неделю не могли отдать посылку, почему-то указали городской номер(не знаю чей). Коробка пришла помятой, но это не проблема. Лейкопластыри милые
Шли месяц до мо. Упаковка целая.Сам пластырь перфорирован.
Доставка была курьером) Пластыри очень миленькие^^
Not the first time I order, I get a temper
I'm happy.
The box was very pleasant, but the patches did not affect. Delivery to the Stavropol territory 17 days. Patches are cool.
Good patches with bright funny prints! Children liked!
Very good patches
polecam
Just a lovely order! A lot of beautiful children's patches for small pennies! All different and funny! Can be pasted from foot to head))
They are cute cool))) thanks a lot to the store
Delivery is fast. A box, in it 10 envelopes, in each of 10 patches-excellent, i will order more)
The box is wrinkled, but everything is fine inside.
Super plastry. Zamówiłam już drugi raz. Przesyłka szła 3,5 tygodnia :-)
Прикольные пластыри. Удобно упакованы, по 10 штук в конвертике.
коробочка помялась при доставке, но это не критично. пластыри отличные
Помялась сильно коробка. А пластыри целые.
Пластыри получили. В восторге от них!. На прозрачную основу пластырей нанесен различный рисунок (милые зайчишки и т.д.), в центре мягкий впитывающий слой. Приклеиваются хорошо. Благодарим продавца!
buena calidad
Gracias, productos dinámicos para los niños
Посылка пришла все в точности как в описании . Единственное коробочка вся помялась а, так в целом все очень хорошо )
Коробка понята,но не критично,внутри все целое. Очень классные пластыри. Товар приехал в Дагестан за 40 дней. Спасибо большое продавцу и процветания магазину
Хорошие пластыри! Дети в восторге
ok
Versandzeit 3 Wochen. Verpackung ok, Karton leicht verbeult, was aber egal ist. Sehr niedliche Pflaster, die ordentlich und nicht zu doll kleben. Unterschiedliche Motive wie Pandabär, Autos und auch Winnie Puh ist dabei.