SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
muy bonitos, muy bien hechos, de metal, de buen tamaño, rapidísima su entrega, me encantaron
Súper bonitos y brillantes. Tamaño adecuado. Envío muy rápido. Comunicación con el vendedor muy buena. Falta probar a la hora de pagarlas pero estoy contenta con el producto!!
they r veryyyy small but cute
exactly like the picture! pearlescent heart ❤️ bigger than I thought it was but still love it!
igual a la foto , llego bastante rápido :)
chegou direitinho
Me llegó muy rápido, tal cual como en la foto
Comme d’habitude, une très bonne qualité, un prix raisonnable pour le nombre de pièces qu’il y a dedans j’approuve et j’en recommanderais souvent. Le format est bon. La finesse du produit est bon aussi donc j’aime tout
とてもかわいいです。到着まで2週間かかりました。
son muy bonitos, ya he pedido antes y volvería a hacerlo!!
cute
muito bonito , igual a imagem
너무 예뻐요☀️☀️ 진짜 메탈 느낌의 네일할 때 너무 예쁘게 잘 사용할 수 있을 것 같아용
c’est un super produit, avec une livraison rapide même avant la date indiquée, je recommande vraiment !!!!
생각보다 너무 이쁘게 잘 시킨거 같다
so delicate, just gorgeous!
Vienen 10 y son pequeñitas y de uñas (pensé que eran un poquito más grandes, pero estan perfectas! para que lo tengan en cuenta.
hermoso
love this ! looks exactly like pictures
pensé que sería de plástico, pero son metálicos, muy buenos
Вау вау, я довольна закажу еще!
Super cute!! I bought some silver bows and butterfly. Butterfly has one defective piece in it but it’s so cute! Bows are smaller than I expected but it’s so cute!
しるばーりぼんかわにいよん
пришли достаточно быстро,крутые.очень классно смотрится на ногтях
Дуже гарні, правда на ногтях не пробувала ще
Muy lindos, el corazón del medio es mas bien transparente que cristal como en la foto, ahí esta comparado a una moneda de $10 chilenos. Llegó dentro del tiempo estimado.
me encantaron
They’re pretty cute exactly like the ones in the photos, delivery wasn't too bad, they came a few days after the expected time but it’s alright.
Haven’t used yet but they’re rlly cute and they’re metal not plastic
おもってたとおりのやつでかわいかった
suppoerrr cuteee
llegó muy bien y la cálidad es muy buena
They look so cute I’m so happy they look like the picture
заказала розовые бабочки 20шт. Пришла 21 штука, но эта одна с браком(поломан) так что не страшно) и цвет вообще не соответствует. Пришел какой-то голубой- зелёный отлив. С размером просчиталась я, нужно было покрупнее заказать
귀엽고 두껍지 않아서 포인트 줄 때 쓰기 좋아용
Lindos
Lieferdatum wurde eingehalten. Produkt wie beschrieben. Super cute Schleifen! Ich habe die Farbe Silver gewählt, passend für jeden Anlass und jedes Nageldesign. Ich empfehle den kauf
super cute and quick!
Igual a la imagen
son muy lindos, me encantaron!!!
예뻐요~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Good!
Hermosos, ya van 2 veces que los pido y alzan un diseño súper cool están, mis clientas y yo los amamos
muy lindos
3.22-3.30 열개 정확하게왔어요 예정일보다 훨씬빨리옴 마감부분이 깔끔하지않은게 대충눈으로 봐도 하나보이던데 대충 니퍼로 잘라쓰면 되겠죠. 무틍 좋슴다 다 묶음배송으로 오고 알리좋아졌네여
They're rounded so go perfectly on the nails, came within a week!
Hermosas
Jolie
muy bonitos 10 unidades en bolsita
AMASZINGGG I USE IT WITH FAT CVAITATION