SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
29 days to Tomsk. Bought for processing rubber, the tests have passed successfully. Quite thin caps, when delivering no one broke. Seller thanks!
very good
The second time I order and the second time I'm delighted with the quality and fast delivery. Thank you. I recommend.
Good
Thank you very much received, it is convenient to work with them!
all good, thank you
Good
Good caps for polishing. Correspond to the description.
Great! I will order more
Good grinder. I recommend. I will order more))
Excellent caps, i order a lot at once. I really like such caps to do pedicure
Just perfekt!!Fast,super quality and also price is niceWhat do You need more
great product!
The caps are rough, and so will go.
The description corresponds! There were 9 caps and 1 nozzle. The caps and the nozzle are even, the device is inserted without problems. Abrasive corresponds to 80-100. Delivery is very fast. Recommend product and store!⭐⭐⭐⭐⭐
Handle foot well
Quantity corresponds, the caps are good
Посылка шла почти месяц. Пока не использовала. Позже дополню по возможности
доставка месяц ,товар соответствует описанию.
Насадки дошли за 2 недели. Осталось проверить в работе =)
хороший товар. можно пятки обрабатывать. но упакован плохо. две шт из 10 - придавились и теперь слазят с насадки во время работы ((
Товар отличный. Пришёл быстро 5 звёзд
товар хороший. доставка 2 недели.
Насадки пришли быстро, всё по описанию. Спасибо.
Всё отлично,пришло довольно быстро до с. Яр-Сале,дата заказа 27.01.2019 года,получил 18.03.2019 года,для севера это нормально,продавец молодец,отправил быстро товар,все остальные комментарии к нашей почте,товар полностью соответствует фото!
My foot love it, recieved item very fast, around 10 days
все супер.уже второй раз заказываю
Хорошие колпачки)
Доставка быстрая, упаковка хорошая. Довольны очень! А ещё вернули 4-5% от покупки (7% это обман), через систему кэшбэк! Вот ссылка bit.Ly/simple112 экономия с каждой покупки. Ссылку можете отсканировать с QR-кода. Delivery fast, packaging good. Quality is super, very satisfied! And even returned 4-5% of the purchase through a cashback, here's the link bit.Ly/simple112 savings with every purchas.
Очень хорошие. Буду брать
Быстрая доставка, до Воронежа за 10-11 дней, упакованы хорошо, жесткость средняя, в самый раз для основной части педикюра) заказывала две упаковки, поэтому на фото много колпачков и две основы в одном пакете)
Good and fast shipping
A++
Zamówione 17.01.2019r otrzymane 30.01.19r .Super szybka dostawa.
Tutto perfetto ricevuto rapidamente!!!!
Доставка месяц. Заказом более чем довольна! Закажу вновь !
спасибо
Товаром довольна. Шел больше месяца.
спасибо, товаром довольна. Продавца рекомендую. Доставка до Харькова чуть больше месяца.
Спасибо продавцу. Всё пришло быстро и без повреждений. В работе ещё не пробовала.
спасибо большое!!! товар пришел быстро
Produkt taki jak w opisie, wszystko się zgadzało.