SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order arrived, early on the marking time, earlier, satisfied, thank you!!!
Good packaging
Excellent socks, came in 3 days. I order not for the first time. On the socks sat already and the older brother with his wife, mom, girlfriend. I use 1 time, next one month and then before summer repeat the procedure and very satisfied
Shipping fast. It came to sdek. So I had to go get it. Already tried. Passed for an hour and a half in socks and on 2 days began to swell the skin. Cool I liked. I will use periodically
Very good product, well respect the instructions, I had plenty of dead skin and there almost nothing and my squadrre almost disappeared. My feet are very smooth and I find good sensations. Very well packaged.
Delivery is fast, I'm very happy with the purchase!
Came in good time. very happy got exactly what I ordered recommend this store they are reliable. Will come back to purchase more goods from you
Ordered again, these socks work great.
Description corresponds, delivered quickly, I buy not the first time, I like such socks for pedicure
Always the best deal!!
Came very quickly, not yet tried
All norms. 7 packages came, as stated.
Delivery is very fast, home with courier. Thank you store.
Good product
QUICK DELIVERY TO CANADA, HAVE NOT TRIED YET.
Super !!!!!
I tried them, it's great. Well respect a time limit at the beginning, and a time of a few days between, depending on the state of your feet.
Thank you
It's just fine.
Got it. Thank you.
все хорошо ,спасибо большое) супер быстрая доставка)))
Delivery from Russia is fast, everything is OK! Shelf life up to 2023 years.
It works perfectly.
Good Seller i recommend !!!!
Good as always
I order not the first time, I like the result very much. Shipping fast.
if you use these right after the shower when the skin is soft, keep your feet flat while wearing the foot socks for 90 minutes and use lotion with socks before and during peeling...these are the best peels I have found!!!
I order long such socks, I really like
The delivery is fast, it looked like a couple of hours, after 2 days the skin began to tear.
The order arrived 7 days before Peter.
Greitai atkeliavo. Super
The goods were delivered to St. Petersburg in a few days. Brought home. I do not buy it for the first time. The goods are happy,. Seller recommend. I do not put the photo, everything is as in the picture.
The parcel came on the fourth day, from the Russian Federation. Thank you, it's okay.
Amazing shipping speed. I have bought these previously from this store and they work! Just be sure to leave them on for the maximum time, tape them so they lay snug on your feet, no put big socks on over them.
7 pairs of excellent pedicure socks came. Very fast, from the moment of order to the receipt of 3 days
I am happy with everyone, I recommend the store. Masks are very good, fully clothed legs and most importantly-the process is fast. She took other masks-clothed her legs begin a week later. This mask immediately after 2 days visible effect
took 1month and a few days to get in the United States
Perfect. Exactly what I expected
Super. 2 kartą užsisakau :)
Not the first time I take such socks, the effect is excellent!
Delivery is super fast, but the effect is quite mediocre, like everything on the recommendation .., steamed, dressed, time waited, and on the final a little skin sewn and the skin of the legs is not particularly changed ..
We take not the first time, work very well
The goods came quickly. I haven't tried it yet. Seller recommend.
Came your favorite peeling socks. Shelf life to 2022. Thanks to the store.
Always order Thank you, I recommend
The order came to the Post Office. Delivery in Moscow was delayed, but overall very satisfied. thank you very much to the store, I will order more over time. I recommend the seller to everyone.
It's a wonderful product.
Received a month earlier has not tried
Good like always
Actually really good. Started peeling approx 48hrs later. Recommended