SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay.
Great stuff. I order my mother not the first time (over time they tear), she has a finger on her finger comes in. Without them can no longer walk, and with them it is more comfortable much. Delivery month.
1 month to Israel . Looks good
Thank you, as always super!!!
excellent
The silicone side does not fit tightly to the leg, but it does not interfere with wearing comfortably. I went all day in slippers at home. No discomfort. I do not know how much will help from the bone. Fingers split well. Apparently you need to wear a very long time.
easy to use lets see if it works
The product did not come with the reason of logistics problems. The store kept in touch and agreed to refund money because the problem was not solved. Good and kindly advise seller.
Super stuff, mom is very happy. Recommend!!!
OK thanks
OK
It came quite quickly, in the way everything was tracked, the store put a gift, for which he thank you very much. That's just what it is and what to do with it is unclear)))
I liked the product very much. Very soft, super! Very satisfied. The parcel came very quickly. Weeks 2 was all gone. I recommend the store and the product.
Veľmi rýchke adding on Slovensko-for 2 týždňov. Ďakujem predajcovi.
Delivery is 1.5 months, we will watch as we manifest ourselves
All compatible with description, recommend
ok
Comfortable thing.
Very good, thank you
Thanks to the store. The goods received, everything corresponds to the description. Soft pleasant to the touch. Well dress up with shoes. I hope they will.
Ordered 6.11.19, came on 20.11.19 in St. Petersburg, the track was tracked. Quality is very good, soft. I ordered the child, I'll see how to wear it.
Very good excellent material
Уже второй раз заказываю. Все супер
все пришло согласно описанию,доставка быстрая,носочки качественные,не чего не отваливается,но я не думаю что они уберут шишки,они наверное нужны для профилактики начальной стадии,если маленькие шишки может и убирается,а так наврядли,но все равно попробую поносить.Силиконовые фкладки тоже согласно описанию,продавца рекомендую
достаточно удобные
полностью соответствует описанию продавца.Мягкие,удобные.Пришли быстро.Я довольна. Продавцу большое спасибо.
быстро пришла посылка, всё соответствует описанию.
Посылка дошла до Краснодара за 3 недели. Упаковка хорошая. Товар качественный. Мягкие и удобные. Заказываем второй раз. При ношении даже дома уже немного выпрямляет пальчики. Спасибо.
Thank you for the quality and fast delivery!
Tal cual la foto, es de silicona blanda, no molesta, puedes dormir ,y salir a la calle a caminar. Se adapta bien y no se mueve.El pedido llegó rápido, bien embalado.La descripción es correcta
заказ получил, спасибо продавцу, доставлено без повреждений
На продавца жалоб нет все быстро доставлено, хорошо упаковано, соответствует описанию. Пляс скидки, два товара выгоднее. Заказывала не себе, маме. На практике не пробовали, но примерку сделали. Силиконовые, на два пальца, прилегает не плотно, сильно торчит, даже на моей, вроде, здоровой ноге. Может конечно так и надо. А вот с тканевой фиксацией довольно таки неудобно надевать, но можно приловчиться. Это скорее даже плюс, так как прилегает плотно. Чувствуется небольшой дискомфорт, может при носке станет менее заметным. Сама идея с фиксирующей вставкой хороша. Итог. Продавец хороший, товар соответствует описанию. Если это именно то, что вы искали, можете смело заказывать.
так долго шла посылка, что открывала спор. положили в почтовый ящик. насколько эффективен продукт не знаю. брала маме. на ощупь мягенькие.
Наконец-то получила свой заказ)) Посылка шла очень долго, как, впрочем, всегда, когда за доставку берется Cainiao Super Economy. Товар полностью соответствует описанию. Мягкий приятный на ощупь пластик. Чудес от этого разделителя пальцев, понятно, ждать глупо. Однако он помогает большому пальцу оставаться на месте при ходьбе, поэтому ноги устают меньше, и этим хорош.
Great and fast
fast shipping, good quality and price
ok
ok
good product
Ок
Доставка быстрая с отслеживанием. Соответствует описанию. Время покажет как поможет. Буду пробовать.
Думаю, подойдёт только тем, у кого косточка недавно начала расти, а палец ещё не сильно отклоняется. Разделитель фиксирует большой палец, а также снижает боль при ходьбе и давление на косточку. Если косточка на стопе небольшая, то силиконовый лепесток поможет сгладить этот недостаток и, думаю, даже в какой-то мере сможет предотвратить некрасивую деформацию обуви.
Ok
tal cual en la foto, recomendable y buena comunicación con el vendedor
Great