We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel went for a long time, but came))) the store kept a connection, reassured that the goods would come))) the delay in the mail.
Excellent store, I order again. Fast delivery, excellent product quality!
very good. recommended.
Ordered 05.09 received 18.10, but the order for more than a week was in the mail. For such a small thing, delivery to Bashkiria is very fast. Very soft, do not smell anything. I took the same firms Shol 1 piece for 220 rubles, and here 4 pieces for 87. This product advise
Great
Good
The goods came quickly enough, i do not remember exactly, but less than a month in siberia for such a trifle i consider the norms. Soft, pleasant to the touch, for convenience, i think will be good. If someone has neglected cases, like my grandmother, whom i ordered, most likely the width of the separator will be not enough, keep this in mind:/
супер
спасибо продавцу . оооооооочень долго .
excelente tal cual la descripción. se demoró pero pedí ampliar la protección y el vendedor la amplió sin problemas. excelente vendedor lo recomiendo
протектор действительно мягкий и удобный. Практически не ощущается при использовании. Очень понравился. Спасибо продавцу.
Суперские штучки! Сделаны из отличного, мягкого материала, совсем не жесткие, нигде не давят, и очень приятны к коже, при этом также эффективны, как другие, более жесткие и грубые. Покупаю подобные на протяжении двух лет. Одной пары хватает где-то на 6 месяцев активного использования. Потом они становятся непрезентабельными. Результат использования: косточки практически не уменьшились в размере (увы), но и НЕ увеличиваются и НЕ болят даже при очень длительной ходьбе! У этого продавца покупаю впервые, порадовало отличное качество материала и мега быстрая доставка. Теперь буду покупать только в этом магазине.
perfetto
Super for hallux valgus
Дякую, все добре.
AAA*****store, fast shipment, as described, perfect, thank you
Отличное качество и надёжный продавец, заказал у него много и буду покупать ещё. Однозначно Рекомендую продавца и товар!
A + store. Thank you.
Labai ilgai keliavo, daugiau viskas gerai prerkė atitinka aprašymą.
При получении заказа сразу же заказываю ещё. Качество отличное. Спасибо продавцу. Рекомендую.
Soft sylicone. Comfortable. Thank you.
Пришло с опозданием, но все нормальное
Все хорошо, только шло долго, больше месяца, без трекинга. Положили в почтовый ящик
excellent
Все сроки вышли, заказ не пришёл и я открыл спор. Вернули деньги в полном объёме. Заказываю у этого продавца не первый раз, всегда всё хорошо. Через неделю доставили и саму посылку. Так что к продавцу нет никаких претензий. Буду заказывать у него и дальше.