SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, in fact has not yet checked
Working on the principle as file blurred hair
I ship in about a month. All right. all right. Pending testing
This is the skin on the sponge XD
In my opinion, this thing does not work
Atėjo gal greitai, užsakyta buvo 9-12, pristatuta 10-01, dar nebandžiau, negaliu komentuoti prekės šeip atrodo super ir visai ne maža☺
Really works, but it removes only fine hairs, for example, on the hands. Thick hairs remove with difficulty. As this is friction, for a while red spots may remain on the skin.
Product as fescribed. But it took me a while to figger out the skin has to be wet.
Fluffy fall long.
I haven't tried the case yet. And came on time.
Good item and fast shipping.Recommended store.Thank you
Всё как на картинке. Это поролоновая губка с двух сторон наклеена бумага, с одной стороны шершавая с другой гладкая, описания как пользоваться нет, бесполезная штука
Практически одноразовая губка. Работает по принципу пилки для ногтей. Покрытие тактильно ощущается во всяком случае так же, как брусок пилки-шлифовки. Своеобразный пиллинг на распаренную кожу выходит на любителя, сухую дерёт нещадно. Возможно губка лучше подойдёт для удаления волос после процедуры лазерной эпиляции. Не могу сказать что буду рекомендовать эту штуку подружкам. Разве что повражкам
товар доставлен. всё хорошо. планирую использовать после фотоэпиляции, чтобы очистить лишнее.
cildimi tahriş etti
Не верила, что это работает, пока не попробовала использовать. Классная вещь, реально работает.
Polecam
Thanks fast for fast shiping
пришла за 18 дней в Украину ещё не использовала дополню отзыв .с продавцом не общались.спасибо продавца рекомендую.
Ерунда)
Супер.! Результаты как от бритья, но у меня совсем не было вросших волос после мочалки. И кожа более гладкая.
niee usuwa wlosow
good quality...
Everything is great !!! Very nice product !!! Quick delivery!!!
Llegó en buenas condiciones ahora a probarlo
работает по назначению
Good product
фигня полная не работает... не покупайте это говно.
ещё не опробывала
ok pas encore essayé
tooooooooop
goed