SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's super. In Kazan, the parcel came for 2,5-3 weeks. Recommend.
Excellent
So good , it disappears fast
I love you it
All very well
Sent right away. The goods went about 23 days to Nino. Everything is not crumpled. I recommend.
It came, all as in the picture. There was no need to communicate with the store
I don't know how it hit the skin
the store did not have this design, but he sent another, similar
)))
It didn't come. Returned the money.
Delivery is fast, everything is super! A little wrinkled already in my closet-not crumpled! I'll try-I'll write in addition...
Thank you!!!
These are not really as shown. The tattoo look kind of blury. Not crisp clean lines. I was expecting more, when ordering henna tattoo's it needs to look real, so as drawn by hand in fine lines. These do not look good. I will not be using and throwing them out.
Fantastic!
Pale. Expensive. Their money is not worth, of course.
The product corresponds to the description. The parcel arrived in 3 weeks.
Parfait
très joli mais livré sans protection, j'ai des traces de pli sur les feuilles, j'espère que les motifs s'appliqueront sans problème
Как на фото
Idem
Pas reçu le bon
Nice and very fast delivery
Item very good, I am happy. Recommend.
Два дня носки
Great Product Recommend it
наклейки не пришли, но продавец сразу же вернул деньги
sizinle tekrar alış veriş yapmak isterim teşekkür ederim
came quickly, as described.
Gelmesi uzun sürdü ama ürünüm istediğim gibi ve paket içindeki hediye için teşekkür ederim. Yazı sabırsızlıkla bekliyorum bu alışverişin devamı gelecek.
Nice
It's as fantastic as the picture perfectly
Vienen arrugados pero son chulos
Доставка быстрая. В деле не использовали ещё. Отзыв дополню.
exelelent thank you very much!!!
Все как на картинке
Comme sur la photo !!
Thanks!
Aynısı
Perfect
Качество хорошее, отпечатано все четко, пока не клеила, но уверена, что проблем не возникнет. Продавец отправил заказ в тот же день и доставка была супер быстрая. Рекомендую этого продавца!
item as described, easy transaction
Took a bit longer to come this time. Maybe because of the holidays. It usually takes 3 weeks, but it took 5 this time. But it’s good