We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great. fast delivery.
Good
The first time did not clean up much. I will try more
Has received on the Mail smells delicious, incomprehensible instruction to honestly first it is necessary to freeze then hold in hot water it is not clear why, has not tried yet
Product is good
XS
Remove dirt from the face
Thank you
Thicker than last time. I hope the effectiveness of this will not decrease.
The mask arrived quickly, the track was tracked, not punched. Add later. Thank you to the store.
I didn't get anything. Plus barely washed the remains from the nose. Similar to fir PVA
Super Cream, really cleans
Did not receive parcels, but returned money
Came
Same as in the photo, just long to arrive, but arrives intact
It came in good condition until used
Liked the mask)) I recommend)) pores cleanses and shrinks!!
2 months almost went the order, well, it's probably because I ordered 11.11.19, the bank is small for such a price that else to expect, but according to reviews on the Internet, she fire just not everyone understand how to use correctly, on other websites on the Internet at all costs from 500 to 1,5 tons, so that a great product and price
Works. Shipping more than a month
The goods did not come. The store offered to close the dispute and wait more) I refused. AliExpress returned the money.
Received the parcel in excellent condition, the store is well done, conscientious! Upon receipt immediately protested, as was in the description, steamed the application area, warmed the jar and applied a thin layer and know that... This is a super wed-in from black points, 70% from the first time removed, the main thing is to steam the zone!!!! Did on the chin and nose, everything is fine, no burns, no allergic reaction! +++ put in the parcel a nice gift in the form of kalogenic patches for the eyes, sooo pleasantly surprised was, thank you definitely will order more!!!
It was a long time, 1,5 months. But this post of Russia drove the parcel everywhere. I did not try the remedy. The box is wrinkled, for a gift probably not very. I took myself, I don't care if the remedy was good. I ordered more funds for the face, the store put a gift, patches for the lower eyelids. Thank you, very nice
looks o.k. didn't open it yet. thank you
Although the face steamed for a long time, it does not clean very, only the superficial points. When heated, it becomes too liquid. The mask is consumed quickly, and most likely the sheets run out faster. Unlike what some write, almost does not smell, and especially caustic glue. It reached Khabarovsk in 3,5 weeks.
The goods did not come. Money returned
It cleans well, the smell is chemical, part of the paper is glued, washed. Came quickly
Packed qualitatively, after use I will add
Really works well!
Seems to do it job, seems a bit weird. Not amazing
The jar was mint, but the remedy in practice works the smell of a nightmare but for the sake of purity you can tolerate allergies did not cause
Got it, got it. Smells like PVA glue. The product is original, on the package there is a code on which you can check the authenticity on the site.
Thanks to the store for the gift!
The wait was long but I am satisfied with the product.
Recommend only mask what anything doing
The product took a few days longer than expected to arrive. I don't know if I didn't use it right, but I broke the paper that needs to be put on to remove the product. I must say, it is quite effective as can be seen in the image. I must also recognize that it doesn't make me any allergic reaction to the skin, but every person is a world. I liked this brand very much and will continue to try out more of your products.
Everything is fine
In principle, not bad, cleans better than store strips, but still not all pulls even on the steamed skin
Works, but not as I would like. If you do not steam your face, the effect will not be at all
The mask came, everything is neatly packed. In use did not try, m but the smell of course is not pts
Запах крема специфичный, но крем действует. И это еще не на роспареное лицо. Так что ду аю заказать еще
Полтора месяца шло до Ульяновска.Упаковано отлично,ничего не повредилось.На упаковке есть голограмма.Крем,в принципе, понравился,не на всех участках лица сработал,пробовала на лбу и на подбородке(на нос не решилась клеить т.к. насморк и его итак пощипывает).На лбу все отлично вытащил,а вот с подбородка не очень,но скорее всего потому что я не очень лицо распарила.Запах есть,но он совершенно не чувствуется когда нанесешь на лицо.Разогревала на водяной бане и крем из клейкой консистенции стал жидким,что облегчило нанесение.Покупкой довольна.
Работает, делала первый раз не распарив лицо результат был, на распаренное лицо будет ещё лучше, буду брать ещё
Коробочка пришла немного помятая. Продавец умничка- отправил очень быстро заказ. И да, многие средства не помогали мне в очищении пор- а это немного, да помогло. Хотелось отправить и полоску, но камера фокусироваться не хотела:) Рекомендую! Продавцу огромное спасибо!
Пришло за месяц.
Получила все в целостности и сохранности. Продавец отправил заказ быстро. Спасибо продавцу. На деле ещё не пробовала, как попробую напишу. Рекомендую этого продавца
Товар пришёл, все целое. Ещё не пробовала.
Заказываю 2й раз,действует эффективнее,чем черная и золотая маски
Ждала месяц)но того стоит!)супер крем)
Товар отличный
сегодня опробую и дополню отзыв