We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything ok
I love it, it has nothing to envy the same item in well-known brands. Good material, flexible without being fragile and fulfills its function perfectly. 5Without a doubt. The shipment was not fast, but neither was the worst.
same as described
I am beautiful, I have been gawking for a long time, I am already crushed.
Best item
Cleans the tongue well. More comfortable than brush
The delivery took more than a month.
The product is very good, the store is nice and the delivery is fast. The product looks bigger than the website.
Product arrived as in description I recommend
Super!!!
I used a stainless steel product before, but I don't know if it's hygienic, but I think it sometimes hurts my tongue, so I'm changing it to silicone. In fact, I'm not sure if this product is real silicone or just a soft plastic type, but it seems to be much softer than metal.
very good quality
ok
fast shipping, thxs for the little gift
Quality nice
Thanks store
Exactly as described, my kids love 'em.
The order was about a month. Externally they seem quality. We'll use it.
Slightly soft handles, Bend
très efficace.
Quality. Everything suits.
Highly recommended this store
Fast shipping
шли долго, но дошли. все как на фото
Super! Thank you store! Quite quickly came the order!!!! I will order more!!!! Recommend))
All right. The product is as it comes in the description.
пришло быстро , хороший результат
Cleans well! Checked✔
It's a little hard, I expected it softer, it came very fast
Great product!
Child can
Parcel received. All as in the description of the order. Order date: 04.09.2021 years. Arrival Date: 25.09.2021. Thank you very much dear store for the quality delivery to the Russian Federation. Surgut, Tyumen region. (Khanty-Mansiysk Autonomous District-Yugra) Russia.
super
Fast shipping, all good
Very good!
Excellent quality. Plus a little gift
Shipping very slow but item is good
Everything is fine
Cleans norms
Very excellent and soft on the tongue I liked this product very much and I recommend buying it.
Excellent product. It came fast. The store made gift. I'll buy again.
Excellent product quality.
Item according to the description, packed well, delivered on time, thank you! I'm happy.
I went a little more than a month, I think the plastic is soft for cleaning the tongue, but in fact I have not tried it yet
Bomb
Great scraper. Thank you.
Everything is super!
Everything was fine for a month about, even though there was a sale on Ali and the workload of hell
Fast delivery. Good and original packing. Same as in the description. Good quality. Thank you very much.
I recieved the order in just 18 days. Very Happy with the store and the product