SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
received in less than 2 weeks ..about 12days ..thank you store
Super cute and practical. Already been pit to use, nice and comfy
Спасибо,удобно,посмотрим как будет после стирки.Если что,закажу еще.
Ежедневные, тонкие
Заказала прокладки 17.07.прибыли 25.10.очень долго шли,продавец любезно отвечал на вопросы,несколько раз продлевал срок защиты,уверял не беспокоится что заказ придёт.Заказ прибыл, но ооочень долго,за это снимаю звезду,а так все норм,заказ соответсвует описанию,крепится липучками,насколько прослужит незнаю,позже дополню.
Good product
Excellent Product charm me
Very thin, back with Velcro
as described a little too thin. fast shipping
Class, I recommend! Thank you, I'll order more!
Super
Suite à une allergie aux protection pour femme on m à conseillé les protections en tissus. J ai voulu en confectionner mais quand j ai vu chez le vendeur de AliExpress ce que je cherchais avec des attachés qu on ressent pas ET PAS CHER j ai commandé et JE NE REGRETTE PAS DU TOUT. Je recommande +++++reçu très rapidement en une semaine à peine
Came to St. Petersburg in 2 weeks. Very thin, suitable as a non-stick. The material is cotton, the size is children's, 18 cm in length and 7-in width. Fastened with Velcro. Let's see how long they will last and whether they stand for non-disposable ones.
Спасибо за качественный товар.
All OK product as described. Very satisfied, thank you
Not super high quality products, but you can tell that from the pictures. Soft and thin, the other models feel more comfortable.
I liked
Top
Good product. Fast shipping
The products look good and arrived within the deadline, I haven't used them yet.
Well held. Quickly dry after the haircut. What you need
Super product it is very comfortable, solid and easy to wash. It is the third time that I order because I offer to friends. Everyone is delighted and many decide to buy because it is very ecological. I recommend it
looks fine, not tested yet
they look a bit of a worse quality than in the pics, but I haven't tried them yet
As description, also if I made the mistake of putting it in the dryer and therefore it has now become shorter.
Excellent product. It is much more comfortable than disposable towels. This is the second time I buy it. I am delighted.
Very light and soft... Wobble is not solid.
Great product no concerns
Отлич
Accept the product after monthly and a half, quality medium
Waited a long time. In general, it's not bad to shade a little and so I decided to sew a little, including where the buckle while washed in hand after I try in the Arrow let's see how long it will last, and so it's convenient to wear.
Product arrived very quickly.
Somewhere the threads stick out. And so excellent. Because the clasp is not a button, but a Velcro, will last, most likely, not long. Especially if they are for daily wear.
Delivered to Belgium in less then 2 months. Looks okay. One is a bit deformed ...
very fast shipment! I still didn't try them, but quality seems good.
Thin and soft
super excelentný super
Пришли за месяц. Отслуживалось. Тоненькие. Тряпичные. Не уверенна, что внутри клеёночка, но что то шуршит. Ткань трикотаж. Больше пойдут на каждый день.
Приятные на ощупь, с ними очень комфортно! Они подойдут на каждый день, не на критические дни! Счастлива, что больше не буду пользоваться синтетическими целлофановыми прокладками! Находка!!!
Perfect
I absolutely love them! They're not too thick, you almost cannot feel them, and they're not irritating like single use liners. Still they are very absorbing (my period started when I was wearing one and it saved me!) I would give more than 5 stars if I could
отличное качество, не съезжает, рекомендую всем
Шли где-то месяц. Очень хорошие прокладки. Не сползают, сидят хорошо, сшиты как под меня. Очень рада такой покупкой.
Ткань натуральная.
good, glad I found them
Очень хорошего качества. Хлопок. Белоснежные а липучки красивый голубые с человечками
Son muy finas, como compresas reutilizables no valen. Como salvaslips si. El vendedor lo envío súper rápido en cuestión de horas. Ha tardado en llegar a España 16 días.
за 60 дней не дошло. открыла спор,вернула деньги.
These were very good and the material is soft. Very pleased with item which is as per the photos
very good quality. arrived in short time. thanks leave me feedback.