SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We are going to test it to see if it works and then I will tell you
Packed perfectly, each in its own case, everything did not come deformed.
Delivery is fast, I'll try to write.
Great, store Super
It's just as advertised. I congratulate you, the order arrived quickly, Note: it would be good for PAQUETERIA to always ask for the identification of the person receiving the product and to announce in the application the name of the person receiving it, in order to prevent
I tried it on myself. Not bad, but the snoring remained, even to a lesser extent.
Good presentation and fast shipping.
Fenomenal
Everything as described fast shipping.
Delivery 25 days. It's all here. Let's see how it works. To the store in advance 5 stars. I will add feedback after use.
5 star
Thx :)
Strange pieces, in the nose there is discomfort with unaccustomed
The store is good! The goods are cool!!!
MAh...
The quality is good, thank you store!
I do not buy it for the first time. Happy with the result.
Excellent.
Très bien
It doesn't take away the snoring but if it softens them
The goods are super all in excellent condition. Thank you
its not working.. didn't stop the snoring
Thank you very much, came to Tashkent for 28 days, the product corresponds to the description. Thanks to the store. I'll try to unsubscribe later.
I hate it in my nose. Couldn't wear
As in the photo
All very well, according to the publication. Seller recommended. Thank you
works fine
ok, thanks
all ok
Funny thing, like it works.
Thank you very much to the store! All the rules. It came to Moscow for about a month. Put it in the drawer.
ok as in picture
Shit full)
Unfortunately the goods did not come, perhaps in our mail somewhere lost. But the store is decent, returned the money.
Fast delivery, in fact has not yet checked
Unbelievable! It works perfectly! There's no snoring anymore! I'm so happy