We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice
bien
Thank you, good quality. And for the gift Thank you, I liked it very much, I would even order these more.
Thank you for the little token!
I'm fast! Very good product
The parcel came quickly, packed well, as a gift put gel pads for shoes most likely, but the very thing in my opinion is useless thing, the store is well done, sociable!
All as in the description. Seller recommend!
Thanks to the store for the promptness of sending. The goods came for two weeks in the irkutsk region. The track has been tracked all this time. The product corresponds to the description and as in the photo. I ordered two pairs. The seller put another gift many thanks to him. Seller recommend.
Ordered 2 pcs Delivery fast to kazan. + store put a bonus. Thank you!))
Very bommmmmm
Soft, pleasant to the touch. After the first hour, their action is felt. Seller thanks for the gift, very nice!
Хорошие и подарочек положили. Спасибо! Пришли очень быстро
Мягкий, силиконовый.
Perfect product very beautiful texture iblike it so muchhhh and you can move your toes normally very comfertable u can wear it in shoes also
Приехало за месяц. Мне очень понравились, закажу ещё одну пару. Продавец положил в подарок силиконовые вставки, за что большое спасибо.
заказом доволная и еще подарок получила большое спасибо
Best product 100% happy with everything and will be buying more from your store. Thank you
Excellent toe separator, very good quality
Мягкий протектор, в обуви всё равно рога сыреет
Мягкие. Хорошие.
очень мягкий продукт! как в использовании еще не знаю. но такой моментальной отправки и доставки я ещё не имела! несмотря на то, что заказ был сделан перед новым годом! 10 баллов продавцу и много благодарных клиентов! браво
Посылка пришла в целости, позже добавлю отзыв.
Good!
быстрая доставка
perfect to wear in shoes. very nice
заказ пришол невредим . Спосибо за подарок.
Это силикон не уверена что поможет
souple, facile à mettre, reçu rapidement
Спасибо за подарок (маленькие, силиконовые стельки, под стопу)
Very Nice.
Спасибо продавцу за качественный товар. Описанию соответствует, упаковано хорошо. Удобно носить.
Заказываю второй раз, сначала показалось не очень удобно, но потом приспособилась, надеваю сверху последники и хожу дома. Боль уменьшилась. За подарок спасибо:)
мягкие , удобные . Посмотрим на сколько хватит
Fixed well, but may I know how to use the flat transparent pads ?
Удобно в неузкую обувь