SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Заказала прокладки 17.07.прибыли 25.10.очень долго шли,продавец любезно отвечал на вопросы,несколько раз продлевал срок защиты,уверял не беспокоится что заказ придёт.Заказ прибыл, но ооочень долго,за это снимаю звезду,а так все норм,заказ соответсвует описанию,крепится кнопочками,насколько прослужит незнаю,позже дополню.
The gaskets are good. I ordered to use or use a bowl instead of a daily. Definitely better than with disposable! I ordered 6 pieces at once. I'm happy, I'll order more. After two washings remained the same. Slightly soldered the fabric, which is a fastener, so as not to creep and everything. In the rest everything is fine. Feels more pleasant than in disposable. I did not communicate with the store.
Very gentle, cotton, to the body Nice, not even sensitive, I'll see when using how they behave.
Thank you
Perfectly matches the description of the store. They're perfect!
The pads came quickly enough, soft, good, comfortable! Thank you very much to the store, I will order more!
Thank you. The order was delivered quickly and in full. Really thin. Small. With a strong clasp.
Do not hold, get down
Delivery to Russia took 10 days in United Parcel together with other orders. I did not like the pads, it's not cotton, but rather synthetics, from the back of the general rustle. Next to the button, the threads spread, even inexorably pass, so as not to drive. Some kind of incomprehensible thing like a glue in the middle. It is better to buy pure cotton mamalino firms in one of the large online stores.
Thank you very much, I love them. They are small but they fit me perfectly. I always wear them home, never anywhere else so they are good. I already ordered few of them 2 years ago and they are still good. Material is cotton on one side and I wash them regularly on 60 degrees celsius.
Good size, the back material is like plastic, not used yet
Orderdate 01-12-2019, arrived 02-01-2020. Feels almost like the disposable sanitairy napkins . But feels really good. Can not tell yet if they are comfy, but I will tell in the additional feedback. Thank you dear store.
I did not communicate with the store. Quality Good. Came very crumpled. slip, on the underwear hold badly.
The product is not bad, I will try in action and write off
The quality is very good .. ordered for trial. well, very small, as for the child (for the cytoyanochek) need more authentic, would order more .... came under another track, a microscope with other small orders ....
just like the picture really good quality will be ordering more
Delivery month. Not sure about reusable use-very thin fabric.
I liked the right thing for girls
Excellent, but not yet used.
Thin, to replace ezhednevki or for the last days.
Hold very well and protect well everyday
Good quality and very soft to the touch with the skin, delivery was quick.
Gaskets yak shchedenny, yakyst is good. Ale is sorry, but stink of packing in a cult of plivki, treba go to Papir.
Corresponds to the price, the gaskets are good
It takes a month and a half to get to Seville. They look like. paper. I haven't tried yet.
Пришли за месяц. Отслуживалось. Тоненькие. Один слой тоненькая клеёночка внутри тоненький слой тряпочки и сверху трикотаж. Не уверена, что долго продержится. Но я это и хотела. Довольна. Больше подойдет на каждый день. Маленькие.
Perfect
parfait merci c'était ma deuxième commande toujours aussi satisfaite
товар не пришел, деньги вернули
25 дней доставка в Молдову... ну что я могу сказать... я ожидала увидеть прокладки побольше...насколько они многоразовые -не знаю не пробовала еще, с одной стороны у них белый трикотаж а с другой чтото наподобии мягкой бумаги ,между ними есть еще один слой чего то а так же имеется застежка в виде кнопки...в общем взяла это ради интереса, чтоб посмотреть насколько они многоразовые и вообще как это может быть ...хочу сказать спасибо продавцу за организованную доставку товара....
Super produkt. Polecam.
molto contenta del prodotto....arrivato un Po lento ma comunicazione con il venditore molto bene...consiglio prodotto
Après une fois lavage, ça déforme un peu, voir la photo, sinon la qualité de clip ça va, rapport qualité-prix est juste.
ottimi
El producto es fino y se ve de buena calidad
Доставка месяц товар соответствует описанию . На деле ещё не пробовала а так на вид хорошенькие
Great value pads dispatched and delivered very quickly. Thank you to a first class store.
Прокладки на каждый день, многоразовые, внутри имеется пленочка, стирала их,всё хорошо, она тонкая, не мешает,покупкой очень довольная, спасибо большое продавцу, рекомендую продавца и его магазин.
Ok
I really love them
nice
no se lo q duraran tenia q ser tela x los 2 lados
Lightweight, thin, soft, absorbent, breathable, comfortable. The absorbent side is cotton. There is a thin layer of waterproof material on the back. I’ve scrubbed it clean with soap and cold water a few times and so far it is still in good condition. These are so much better than the bulky, sweaty fleece ones I bought before.