We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful very fast delivery
As described, you just need a hand to know how to put them well
The eyelashes are just slightly too small for my entire eyelid cover but they are called very beautiful.
Product excellent Still no מסתדרת with הארכבה אכות top
perfect
All affixed. Are satisfied
All as always excellent, I order not for the first time
very happy came quicker than expected
Fast delivery in just 15 days what I see in the picture in the picture is what I get plus very responsive store highly recommended
Very satisfied with the lashes, the magnets hold very well, the only ones of their cilia are small, so I first put the pencil of the eyelid and then I hold the the eyelashes in delight, I ordered more, you can gently use it for a very long time.
happy
Very beautiful eyelashes, received quickly.
The lashes came quickly. While I have difficulties putting them on my eyes, but everything is fine. The goods are whole. Description matches
They're great!
Good and quality eyelashes, but for me too thick and long. I recommend the store, the delivery is very fast to St. Petersburg about 1 week.
Very hard to put, I'll keep trying
I didnt know how to use it , it didnt work well for me
Eyelashes cool, but very hard them fit. Układają on straight. Delivery instant.
The product went a little less than a month, the description corresponds, only it was necessary to order eyelashes slightly shorter, and still need training to dress on their own
The eyelashes came quickly but it is impossible to put them on,
Au top naturel
Good fixation
Found very weak product expected something more best quality
Good eyelashes, all as in the description, it's a pity and it did not work out how to wear it) I will try to plant these eyelashes on a magnetic eyeliner)
bien reçu bonne qualité
I'm not very much
All right! Quality nice
Good deal, thank you !!!!
It's like the description.
*************** For God so loved the world, that he gave his only begotten Son, that whosoever believed in him should not perish, but have everlasting life. ***************
משלוח מהיר
It's like the description. Cilia soft, magnets hold very well. The parcel came in 12 days.
As in the image I haven't proved yet, I was waiting so long to arrive, there was no communication with the store