Russian friends please pay attention:
1. provide full name.
2. Package need long time, it’s better to choose China Post Registered Air Mail.( if you choose Seller’s Shipping Method,DO NOT OPEN Dispute Within 60 Days ,thanks )
Brazilian friends please pay attention.
1. Most package need 20 to 50 days, but few package need 70 to 90 days, it’s normal.
2 .100% Suggest to choose China Post Registered Air Mail
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super recomendo! Estava ansiosa!
Very good,thank you very much!
Good
Good arrive.happy with it
Le rouleur ne va pas super bien, mais pour le prix c'est très bien !
Purchasing already for second time and both times very good quality and fast arrival. Thanks a lot! I'm more then happy! Will soon request more!))
I thought the bottles where larger, but overall it looks ok.
net binnen gekregen , heeft een paar weken geduurd, helaas is er 1 flesje gebroken.
it works
items received but the the opening of the 10ml roller bottles look different from the rest of my order. It's not flushed and appears smaller. I haven't had a chance to test it yet but have no problem if it works well and does not leak.
Excelente calidad y muy bonitos! Iguales de la imagen y bien embalados todos sin defectos!
bien rápido
excelente!!
It come in a perfect condition
spokojenost
ok
ok
Good rolls advise
Perfect! My Wife love it :)
Prišlo v poriadku, ďakujem and odporúčam
The parcel came quickly, the goods correspond to the description
just as described
Excelent, as described. Thank you
Unfortunately, the bottles arrived completely broken
Great bottles
as picture, right amount arrived
OK
Thanks!
has already arrived. I am satisfied with the product.
item as described, well packed. Recommend for others
ok.
Very good
Perfect. just as described.
great bottles!
Très bien
FANTASTIC
Arrived fast and as described… Perfect for doTerra!
nice ! thanks!
great
Very good! Fast shipping to Latvia ~2 weeks
Very good as every time i order!
Like description. Delivered in 1 month to Swiss.
They are beautiful fully reliable store, I recommend 100% thank you very much
Ok, dotarły w całości
lo probaré
Good product! :) I will order again.
Conforme a la descripción. Buena calidad. Tardó muchísimo pero ampliaron la garantía de pago y al fin llegó. Muy contenta
Snelle levering, mooie maten. Goede koop!
great thanks
super. un mélange d'huiles essentielles pour mon fils qui se le passe sur les tempes quand il est stressé. nickel