SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slightly less than in the photo, in the hand a little uncomfortable to hold, in general, steel is not bad... Walked for almost two full months. For such a simple price Good 7 out of 10
!!
Put in the mailbox (
Come, everything corresponds
The goods are denied, uncle.
It's okay.
Each item in a separate case
IN THE parcel missed one ordered product. Came in separate package with large delay. In addition to this all was fine.
Metal is good. Everything suits me.
good quality
Everything is fine. Pimples presses)))
Wygladają very decently I think that will be effective
A very long time was the order! I thought it would not come, but i came. The parcel was a month and a half. In general, everything is fine! I liked it.
Match the description, thank you
Quality pieces, but proved absolutely бесполезны))
The devices fully correspond to the description and photo. Enough pain from touch, but they perform their basic function. Price-quality.
In a set of 5 pcs, 2 pairs are duplicated, the quality is good
The parcel came for 1.5 months, and most of the time was in russia. The package was put in the mailbox. All as in the description, each in individual packaging.
I tried only 1 time. Not bad
Unfortunately the goods did not come ((but still thanks, the store returned the money.
Everything came according to the description. Package tracked, well packed, each tool in a separate color package. With the store did not communicate, there was no need. Tool-sharp❗Be careful
Tools are whole, riveted well, delivery is fast. Thank you.
Unfortunately the goods did not come. The store returned the money.
Everything is fine, but insanely long delivery!
A great set for cleaning the face and not only, i liked to use and the girl was delighted (took herself a couple). I advise everyone to take if you press black dots or pimples. However, such procedures i would advise to do with specialists
Great! Come quickly!
Awesome. Everything matches. Each in the package .. very comfortable
The goods never came.
A good set, does not bend. Delivery 2 month Detailed review https://s.click.aliexpress.com/e/hJrHDQi
Super!
Everything is fine!
не особо эффективные.
Хорошие, качественные, каждая в отдельном чехле
Good quality for the price
good
conforme au descriptif, envoi rapide ;)
Все как в описании, выглядит очень прилично, наощупь качественный товар
доставка долгая, палочки хорошие, немного гнутся, но не критично рекомендую
Норм
Everything OK. Very very very fast delivery. Thank you very much!!
Just as described.
Все норм
Decent store, everything came well packed,I ordered exactly the same, fast delivery track updates the seller always response to mail. Thankyou
посылка не пришла, открыла спор вернули леньги
Долгая доставка. На вид довольно прочный металл. Сделано криво, но использовать по назначению можно.
bellissimi e pratici
Прикольные штучки)
очень долгая доставка до Москвы. а так все супер
Все норм. Упаковка хорошая, каждая палочка в индивидуальном чехле. На вид прочные. В деле не пробовал ещё.
очень хороший набор. за такую цену столько разных инструментов. будем пользоваться