SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good
Flexible material, basic childproofing, fine tip. perfect for DL eJuice. Will certainly order more here.
die flaschen sehen gut aus. scheinen auch dicht zu sein
love them. no leak and no smell. perfect fod make up or cosmstuc samples.
thank you for bottles
In goede orde ontvangen. Alleen die platen speler hoofd heeft geen bestemming die er bij zat, zie foto 4.
Received 5 bottles, but one missed the cap. Did receive a refund in dispute. The plastic is not really sturdy, but fine enough.
Em condições.
merci , reçu rapidement
parfait !!!
Mein erster Eindruck... Gute Fläschchen. Flexibles Material, also gut zum benutzen...
Good quality
Thank’s! Super!
хорошие флаконы. пришли быстро. рекомендую.
OK
Everything's fine. Bubbles are sealed.
ok
Great Thank you very much
Very nice bottles. Soft and squezy plastic, no sharp edges.
Okay. All same as description. Recommended.
Everything is good;)
Everything's fine.
ok
The article corresponds to the description on the site and it is of good quality. Delivery in 17 days in France. Very satisfied with my purchase, I recommend this item and this supplier.
Nice size good quality
Très bien
Nice bottles but a small flat: filling impractical. A knife should be used to remove the tip from the bottle before filling.
Nice
Perfect. Thank you M-
Package was lost. Seller responded very fast and helped me with refund. Thanks you.
Fantastic service, such fast delivery and great little bottles too.
I'm satisfied with the product. Seller's description of goods corresponds with delivered bottle. I recommend goods as well as store.
good
Отличные флаконы. Служат долго. Буду брать ещё.
Thank! The order went on for a long time, but the wine was not the store. A precise description. I recommend the seller
conforme à la description. souple et solide à la fois. parfait pour les diy de cigarette électronique
Все соответствует, качество отлично
Крышка чуть-чуть расхлёбывается, иногда трудно открыть
Daumen hoch.
Great
Спасибо. Товар получен. Все нормально. Продавца рекомендую.
2nd time, the best.
I wasn't aware of the "5" in the title, and I was certain that I ordered only 2 bottles. Imagine my suprise when I opened the box and seen literally 5 times more than I need. Looking for creative uses of these bottles.
Delivery was 3 weeks. Quality is perfect.
thank you
Tutto ok!
Спасибо , как всегда всё отлично , успехов вам в бизнесе .
great store
blij mee
all ok