SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything ok
No Wow, will go
Good touch, czekałam the parcel-no future. Money shots, damage only was time because cared me on this product.
Everything is fine
Patches came whole, packed in a beautiful box, a box in a soft package.
All ZBS
Very nice smell, in use have not yet been.
I love the feeling, after seeing if it has results.
Быстрая доставка,пришли 9а неделю на кассу пятёрочка у дома. немного потекли,но не критично,внутри ещё много жидкости.
Patches chic and shine. I will add a recipe for pancakes instruction preparation 1. egg beat with sugar and salt. 2. add vegetable oil, stir. 3. add milk, mix well. 4. Add soda and flour, mix well with whisk or mixer. 5. Heat the pan, slightly lubricate the oil. In the middle to pour the dough, the pan twist, so that the dough evenly distributed. When the bottom of Blina is golden, it needs to be turned over. 6. Fry on the second side literally a few seconds. Then get the hell off the pan. Good luck in cooking and a pleasant appetite!
Aún no lo he probado pero tiene buena pinta, se le ve una especie de líquido por eso se ve brillante en la foto, en cuanto lo pruebe les digo que tal me fue. Envío rápido y muy buena la comunicación. Muy recomendable este vendedor.
Packed well. I haven't tried it yet.
Хорошие патчи, немного протекла жидкость в упаковке, но не страшно
Cool
Super fast delivery-3 days!!! It never happened.
Very fast delivery. Well packed. Thank you
Order received. I did not communicate with the store. Delivery to Nizhny Novgorod region 5 days. Packed perfectly. The quality is excellent. Fully corresponds to the description. Thank you very much. I am pleased.
Thank you, patches received, at first glance excellent. Especially nice, packed very worthy, even the box did not crumple. I will buy more in this store.
I order already many times, the quality is excellent, the patches are smoothed out fine wrinkles, moisturize the skin, improve the appearance, the delivery is very fast four days, packed, packed
.
It came quickly, not crumpled, took on gifts, shelf life see for yourself
Продавца рекомендую. Товар пришел очень быстро, упаковка отличная. Спасибо