SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the fourth, ordered all relatives
It came quickly, the spouse appreciated it well
Ce aplicator Kuznetsova, Duge Garna rich! I'm on my own, I'm on my own, I'm on my own, I'm on my own, I'm on my own. I'll fill up the "Golka" corisic for a healthy 'I)) delivery of Bull's perfume in the night. Kozhen day coribust, I'll sit there and hold a Taki Sam for mother-in-law.
The needle mat is the same as in the photo, the description of the goods is accurate and corresponds to the description. Arrived very quickly even a week did not pass as delivered to the office, the biggest minus is that as always, the Rossi tupit post with delivery, it was more than a week after delivery to the office and had to pull out their order from them. Needles quite sharp effect is achieved better without clothes.
Consistent with the description. Recommend
Super! Thank you store. Very good mat. The seller put a bag for the carpet!. Delivery of a little Bolg of the month in Minsk
Everything fully corresponds to the description, received 8 days after I ordered, ordered the second set as a gift
Ваще кайф
Very good rug and headrest, sharp thorns + cover as a gift. I really liked it, I advise.
Thank you very much to the store for the quality goods and fast delivery!
Delivery is very fast, up to Minsk 9 days, materials like strong, I'm happy
Everything came, according to the description of the store. Threads do not stick out anywhere, everything is sewn qualitatively. I recommend for purchase. I received an order at the cash desk of the store Pyaterochka. The order came before the declared deadline, which pleased undoubtedly.
The goods came in 2 weeks in Krasnoyarsk, corresponds to the description.
если Вы не хотите долго ждать посылку из Китая, можете купить у меня в магазине "Чудо техника" в Санкт-Петербурге по адресу улица Турку дом 10 корпус 1, Продаю немного дороже чем на АлиЭкспресс, зато есть в наличии, можно потрогать и проверить перед покупкой, также могу отправить в любой город России компанией СДЭК, с оплатой после осмотра содержимого посылки при получении. Стоимость доставки от 200 рублей, в зависимости от региона. мой номер телефона +79533411610, есть Ватсапп и вайбер. Есть разные товары по низким ценам, смотрите у меня на сайте, (ищите в поиске магазин Чудо техника в Санкт-Петербурге). покупателям с алиэкспресс делаю скидки от цен на сайте.
If you do not want to wait a long time for a parcel from China, you can buy from me in the store "miracle technique" in St. Petersburg at Turku Street house 10 building 1 1 but it is available, you can touch and check before buying, I can also send to any city in Russia by sdek, With payment after inspection of the contents of the parcel upon receipt. The cost of delivery is from 200 rubles, depending on the region. My phone number is + 79533411610, there is watsapp and Viber. There are different products at low prices, see my site, (look for a miracle technique in St. Petersburg in the search).
Slightly smaller than the declared size
заказала набор 9.09, доставлено бесплатно курьером 15.09. С продавцом не общалась.