WELCOME TO OUR STORE
Please add our store as your favorite store, you may will get surpris gift,thank you !
Service
We arm to provide our best quality products and customer service. and our customer service specialists are always standing by to solve any of your problem. If you have any questions about the shipping time & defective quality & items no received, please do contact us, we can give you a satisfied answer & resolution. We greatly appreciate your 5-STAR POSITIVE feedback and please do NOT leave negative feedback without asking for help.
Shipping
Q: When ship put my order?
A: Normally 1 – 3 workdays after payment confirmed.
Q: How to select the FedEx express shipping way?
A: Due to different country with different shipping cost of FedEx express, if the shipping cost is similar, we will select FedEx express according to your order weight and total amount for some countries like U.S.A / UK etc. But if you have small orders and want to ship by FedEx express, please contact our sales and they will calculate the exact extra shipping cost for you.
Q: What’s kind of shipping way will you use? How long time?
A: For order less than US$8.0, we will use normal economic mail post with shipping time 25 to 45 workdays to most countries. For order reached US$8.0, we will use registered mail post with shipping time 15 to 35 workdays to most countries. If the country have strict customs rules like Italy, Brazil etc, the shipping time will be largely delayed.
Q: How to select the FedEx express shipping way?
A: Please contact our sales and they will calculate the exact extra shipping cost for you. Our price do not include any import tax or customs fees.
About the feedback
We arm to provide our best quality products and customer service. and our customer service specialists arealways standing by to solve any of your problem. If you have any questions about the shipping time & defectivequality & items no received, please do contact us, we can give you a satisfied answer & resolution. We greatlyappreciate your 5-STAR POSITIVE feedback and please do NOT leave negative feedback without asking forhelp.Thank you so much ! have a nice day !
For Shipping
Q: How to track the shipping information?
A: Please login with your tracking number in 17track website
But normally, the tracking information will be valid within 5 workdays after we shipped your order.
Q: Why hasn’t the logistics information been updated since the goods arrived in the local country?
A: For order less than US$9.0, there is no updated tracking information if the goods arrived in local country.
We highly recommend you to contact your local mail post with tracking number if the goods had already
arrived in your country.
Q: Why does the logistics information show that the goods have been signed but can I still not receive the goods?
A: one condition is the package had arrived in your local place post office, then it will confirm signing information
automatically; the other condition is that the package had delivered in your mailbox or receipt, it maybe signed by
your family or friends.
Q: How much customs fee I need to pay?
A: For mail post parcel, it normally have no customs fee for most countries expect special countries like Canada,
Mexico, Brazil, Italy, Spain etc.
Q: Why can not ship to my country?
A: For two reasons: one is we have sole agent in some countries and we recommend you can buy from your local
market; the other reason–the shipping service is not available for some special countries. Sorry for it.
For Refund
Q: What should I do if I receive a damaged product or order missed some items ?
A: Please contact our customers service , we will give you a satisfied solution.
For Color Difference & Volume
Q: Why are there color differences between real products and pictures displayed on the computer?
A: Due to the pictures were taken in different lighting background and will be showed by different display, so it is
normal for color difference between real products and pictures.
Q: Why is the goods I received not full?
A: We declared each bottle with exact volume like 8ml each jar/bottle. But the volume of full bottle at least 12ml .
Meanwhile, due to the goods were filled by machine, ±2% error is possible.
Service
We arm to provide our best quality products and customer service. and our customer service specialists are always standing by to solve any of your problem. If you have any questions about the shipping time & defective quality & items no received, please do contact us, we can give you a satisfied answer & resolution. We greatly appreciate your 5-STAR POSITIVE feedback and please do NOT leave negative feedback without asking for help.
Shipping
Q: When ship put my order?
A: Normally 1 – 3 workdays after payment confirmed.
Q: How to select the FedEx express shipping way?
A: Due to different country with different shipping cost of FedEx express, if the shipping cost is similar, we will select FedEx express according to your order weight and total amount for some countries like U.S.A / UK etc. But if you have small orders and want to ship by FedEx express, please contact our sales and they will calculate the exact extra shipping cost for you.
Q: What’s kind of shipping way will you use? How long time?
A: For order less than US$8.0, we will use normal economic mail post with shipping time 25 to 45 workdays to most countries. For order reached US$8.0, we will use registered mail post with shipping time 15 to 35 workdays to most countries. If the country have strict customs rules like Italy, Brazil etc, the shipping time will be largely delayed.
Q: How to select the FedEx express shipping way?
A: Please contact our sales and they will calculate the exact extra shipping cost for you. Our price do not include any import tax or customs fees.
Quality is good. Shipping long
good and fast delivery
The product is satisfied, but the delivery is long
Excellent
Great, not thick.
Ok
Ordered 11.11 came the parcel 3.01. Small plastic bottle.
Nothing came but the money was returned .... Sorry of course but okay ....
super
Normal matte top
Delivered to Ukraine in a month
According to the description. Arrive quite quickly in the agreed times. I had already ordered just the base and I had not been disappointed. I'm not the other two either, top and matt.
Size is very small, smaller than standard gel varnishes. Walked for a very long time
Plus qu’à essayer