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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well! I love it! Heat can be regulated from 110 to 200. Perfect for long hair. Very well packaged wine
Very good! Use only of this model and brand
I like it thanks
Thank you very much for the tongs. matches the stated parameters. the set temperature is picked up in seconds. packed very well. I recommend the store. The product is tracked. arrived on time. the seller put the elastic band and glove, very nice.
The packaging is good, the delivery is fast. Special thanks for the gift. I recommend the store.
The order arrived quickly, with a slight delay. The tongs are very good, quality, heavy enough, not flimsy!!! I definitely recommend for purchase!! Put an elastic band as a gift For hair)
New arrival dazzling איכותיי worth very well came within one week!! I am very happy I יזמין mouth always sells you לוףף
Got what they wanted. The order arrived early. Packed soundly. Recommend. store did not communicate
For that kind of money a great plover!!! A set of glove, instruction. Put a rubber band as a gift!! Nice!!! Everything works, I tried to make a couple of curls right away))) at 180s they hold up perfectly. I advise to purchase))
Thank you all OK.
Perfect packaging. Thank you store for the glove and hair band.
Thank you.
Three good three bon produit
I like the stove for the second time Heat up quickly to 200 degrees quality is excellent, thank you very much to the store.
I loved it!!! Wonder
I liked the stove very much-strong body, reliable cord and mount. In addition, a very nice and comfortable thing in the hand, quite heavy. The temperature is well dosed, it is convenient to twist the hair... definitely recommend
The iron heats perfectly thank you to the store
Great! As in the picture and it heats up well!
The goods were packed very well, everything came whole. On long thick Asian hair it is difficult to twist curls, you need to fit
Long working cloth, quickly heats up.
The parcel came quickly. Warm well. In the kit there was a glove. The store put a hair band as a gift. Nice. Thank you.
Super
I order the second time from this store. Twice came quickly and in working condition. The first curling iron (for Afro-curls) turned out to be very successful, the styling keeps up to washing the head. But this curling iron, quickly heats up and turns, but! Curls keep for a couple of hours. I recommend the seller, but there is no curling iron.
The curling iron is excellent! Warm very fast and well defined curls. Buy other sizes. Came well packed. The store sent on time, the delay was just post here in brasilde, SP to BA took very.
top! Sehr zufrieden!
Miles and heat are high.
This curling iron I already have 4 very good quality very quickly came special thanks to the store for the gift to everyone I recommend many thanks
it arrived fast then expected and works great
Perfeito!
очень понравилась я довольна покупкой!
Perfeito
El producto es exactamente igual a la descripción, quizás un poco más grande de lo que esperaba. Funciona muy bien, se calienta enseguida y la onda queda definida a los pocos segundos. Además, ha venido en en plazo esperado.
When I use it I will send pictures
Arrived super well packed looking forward to using it
All good day. Seller thanks for the goods. It came to Nova Posta. I had to pay for forwarding 35 gr .. So it earns a new fee on international Internet parcels. And that he didn't call like a wall. I will ask the prodovitsa before ordering to send ukrposta there is no such Madism as Nova Posta. The product corresponds to the description everything works. As a gift, a glove, an elastic band for hair. After frequent use, write off the work of the curling iron. All the rest look at the photo.
Thank you) took everything works for a gift)
I bought when there were discounts but as it turned out without a discount the price is cheaper by 100 rubles, deception at a price.
Cool curling,. Bravo store
Walked for a long time. Looks very high quality.
Before Surgut the parcel went a little more than a month. The product is happy, I recommend! Compared to the usual curling iron-long, you need to get used to it. Complete with a curling iron was a thermo glove and as a gift the store put an elastic band for hair, a trifle-but nice. Purchase is very satisfied.
Received, warm, 31.12.19 came, just the wife to spin, almost ate me) thanks to the store!
Everything works! Warm!
Tried, like it works, tongs thin strands do not hold very well
The curling iron is good. I recommend.
The longest package in my life. 48 days was the package to Taganrog .... the goods are good. Works.
Excellent Product
Everything works fine
Smart curling iron. It turns off when someone does not use it. I'm happy
Good item, fast shipping. Better packaging is recommended.
Everything is super.