SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Item didn’t came
Excellent tattoo transfers, I will order more
Thank you very much store, everything came, I will try it in summer
The goods came quite quickly. Description exact. I order not for the first time. Seller recommend.
Zboží nebylo dodáno prodejcem
Cool thanks
I'm special for the burn-out of the timchas of malyunki on thinNalipki came in with sheets without dodatkoy zachist. The night did not bend and do not go to school,. Everything is good!
Class ale 2 of the great ones did not interrupt normally, it is possible to demand Bulo dovsche potrimati PID water
Good ones
Just super at the same time other times I lock the stink of the neurovirki dovgo trimayureh dugé Meni like a jaquicicic
It came but a little crumpled
Clear image, it's good, I still don't use it
Good tattoo, I thought it would be more, but okay
All Super, delivery to Lviv 3 types
Good tattoo, looks gentle, lasts a long time. The only thing, the sheet itself is a little remember, but it does not affect the quality of the tattoo
Super quality and fine store
It's fine. Delivery for a month.
Very long exported)!!! I thought that they would not send it. Put in the mailbox. there are no complaints about quality.
Не первый раз заказываю все нравится отличная замена настоящим тату, ребёнку тоже нравится.
Delivery just over two months.
Came shvidko, I did not test
Thanks for fast shipping
Came for 13 days, thank you
They came in a little. But not much. But it would be better if the store improved the packaging when shipping.
The goods at home thank you.
размер соответствует
just as pictured, I have not tried it yet and so can't say how well it adheres to skin
All grade
класні, легко переводяться і довго носяться
Just super!!!!!!!!!!!!!!!!!!!!!!
класс, заказываю не первый раз)
Goods went long
Came to Zaporozhye for 21 days
OK
Huge, beautiful
Came in a month to Polish, pretty picture, interesting as durability
Did not come
In Ukraine it was almost 2 months, the quality of printing is good, we sell such 2-3 times more expensive. In the case has not yet tried
Beautiful
Everything is super. Shipping two weeks
Cool, look beautiful 2 days, but then blacken... Delivery of bystraya-2 weeks to Belarus (Minsk)
Very good quality, product as described. I recommend this store.
Super! Thank you. Looks like real
All Super
Not bad
Item requested Class C
super
Good
All чудово)
2 weeks to uk