SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came, whole, exactly as much as I ordered, plus a gift from the store, thank you very much. They went for a long time, but this is expected, as it is in any way ahead)) I am satisfied!
+ gift
Got there in two months from China. Periodically I order and from Russia, reach in a few days) like, the effect is. Thank you
The order went for a long time almost 3 months, I do not know how to actually stick today
Patches smell like Tiger Balm, it's Herbal, I 've done a test for a month and I 've noticed if sticking a patch to the same site burns the skin, I haven't noticed any strange effects, nor have I noticed the effect of weight perdule, but it serves perfectly to make detox
I use it for a long time, give the body lightness
I am so sorry that my parcel was lost, the track code was untraceable. Opened a dispute. I received a refund quickly.
OK
Is working
Work well.
Very fast delivery! The store answered all questions, helped, quickly sent the order. The order arrived well packaged.
Don't know-Oh action-but the goods received in full + present-package tracked-thank you
Received way before estimated time.
Thank you for the gift-stickers from the Marine disease)))
Funciona se origina mucho
best quality and fast shipping thank you store
Превосходно!!!
Пластыри пришли быстро, думаю, не поможет похудеть, но хуже не будет. Сильный запах, не пойми чем. Попробую дополнить отзыв, как начну пользоваться. Да, ещё дополнительно пластырь, для самолётов
The goods arrived on time at me to thank you
Just like the anunci
Fast. Exactly. Thank you
Good toys gantry car 늠 exercise before head cap cotton adjustable sound
ok
Thank you store! Recommend. Delivery of goods was made on time, the goods correspond to the photo. And, thank you for the bonus-patch from pumping. As for the action-I have not tested yet, so I can not say anything in quality.
For some reason it came to 2 you. Less.
беру здесь 4й раз, пластыри работают, аппетит значительно уходит. клею 3-4 штуки на день. все кто хочет переходить на правильное питание находка. если есть тортики, печеньки, то никакие пластыри не помогут.
Пока начала пользоваться, результат будет позже
All OK
Everything is clearly described on the site. I ordered 2 sets of _ myself and my husband, we will try. The store is attentive and friendly, put the present packing of patches from pumping in transport, as I understood in translation. Delivery to Yeisk 19 days. Thank you, health and good luck in business.
It works but the store sent 10 less then what I have ordered. Money was refunded after dispute:
Super, delivery 2 weeks
The order came exactly a month later in Minsk. Everything is safe and sound. What action and how I can supplement after use. Thank you and good luck to the store.
Glue until the first dozen, until except for the morning frequent and liquid chair changes.
The order came in 24 days, was pleasantly surprised. Tracked all the way. With the store did not communicate
Patches have reached. After nearly a month use weight nor drgnęła... Can u other it works.
Excellent store
Works really very good
Good
The equipment of the goods corresponds to the description. Delivery fast-two weeks. Used such patches earlier. Help to dot more lose weight in problem areas. I use in combination with training to enhance the effect. Also reduce cellulite.
Thank you
The quality is excellent, came all 100 pieces, as ordered. I use for a long time, there are no allergies to the skin. Thank you store for fast delivery
I order the third time, I do not know how they work, but from insomnia they help me very much-I sleep with a patch as a baby! At the expense of weight loss did not notice the result)))
Delivery month to Smolensk. Days after 10 I will add a review about the effect
Everything corresponds, not yet used. Came ten packages of 10 pieces
Super carcass
It came as it came in the images. When I 've been using time I'll detail
ok
I order not for the first time. This is a great tool for controlling appetite. It is possible to normalize the bowel and digestion process. But if they hope only on a patch, of course there can be no weight loss.
In Moscow the parcel went less than a month. There is no sense of burning plaster. We'll see what happens. I'm not going to sit on a diet, but I regulate the amount of food. As for the store-well done, he can count unlike his colleagues-sellers, who can not multiply 2 simple numbers.
Kigurumi really liked. The child is delighted. Arrived quickly in 3 weeks.