SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product and arrived in estimated time.
The goods are intact and as expected.
If it came fast I recommend
Excellent.
Good quick shipping. The claim to the manufacturer, inserts stick to the too and very easily come out of the sole
Well, I do not know, the performance is so-so) the smell is very strong, some convex fall off. You walk like a horse, they also cap))
Super.
Excellent, very fast shipping.
Good quality and great foot support. Packaged really well.
The order came quickly, the quality is excellent. Thank you.
Good slippers, but only for massage, walk will not work, Springs strongly crack-creak
excellent item ,I love it
Cool sneakers. My legs hurt.
don't want to wear these bare footed but do work great for short time walks to take Garbage out.
The goods are good. I have a high rise and a wide foot, I asked to provide this. The store honestly sent everything.
Присутствует очень сильный запах
It hurts to walk in a couple of minutes. The buttons creak very much and this is annoying. I hope that at least the benefit will be from them. Delivered straight to the House by messenger.
Slippers are excellent. Massage comfortably, gentle, but the effect is. Recommend.
I'm happy with the product. At first I couldn't last 30 minutes using them but slowly I 've used them longer. On my feet you see the points you press and I want to believe it's acupuncture type.
Wszystko zgodnie z opisem
Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect
The product is good and arrived quickly and in good condition
slippers is perfect, got 3 pcs extra beans. i thought they will "kill" my foot but turn out they are good with the pressures. store responds fast and shipping is fast too only took 14 days. love the slippers :)
I was very pleased with these slippers. Especially nice are cushioning rollers. Really for feet good massage.
Interesting find. I'll walk, see the result or not, time will show.
All OK, then we'll see
Many thanks, for the fast and high-quality delivery, 5-five with a plus!!
Shipment dotarła whole and consistent with the description. Recommend
There's very good,/. Foot acupressure is cool day product wholesale cool harness yo ~ Highly recommended.
It's all very superb.
The goods delivered quickly, about 2 weeks, tracked all the way. Slippers are good, massage spikes amortize, all as in the description. No smell. Foot massage is active, as you get used to wearing sneakers it turns out all the longer began with 10 min. Now I go 25 min .. Order boldly, the goods are quality, and it costs a penny .. All great day! Seller success in business;)
Thank you!!! I liked everything! I advise the store
I love I can not pass
Good
It's nice and good. easy to use.
The goods have arrived. Before Novokuznetsk for 3 weeks. My size is 43, I took 43 to buy in butt, it was possible to take half the size more. Feeling pleasant after 15 minutes of socks. 3 spikes when pressed entered the shoe body. They refuse to leave. I recommend the product and the store.
I fell from the first shot but cv you have to get used to it well
Excellent many thanks.
ok all thinks
Okay, only stink and crunch when walking.
Almost smell but this nonsense was not very long to walk with no habit
Slippers liked. The smell of plasticate is, but I hope to fade. Thought malomerki, so at its 38 size ordered 40-41. Great. But Velcro keeps the leg well. Delivery is very fast-14 days.
Perfect. Fast shipping. Thank you
According to the description. See how to use