SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, I will try the goods, I will unsubscribe later.
Everything, as in the description. very pleasant consistency, quickly absorbed. Effect have
It came earlier, externally everything is fine, let's see how it will be in action
It's a great tool. I take not the first time. The serum is packed in a bottle with a dropper and a box. Information in English and Chinese. Weight: 30 ml. Serum is designed to fight against wrinkles, moisturizing and nourishing the skin of the face and neck. Contains hyaluronic acid, collagen, ginseng extract, jojoba oil, gold particles. The product has a pleasant and unobtrusive aroma. Easy to apply and well absorbed.
A beautiful essence of anti-wrinkle brand meiyanqiong. Delivery about three weeks. The volume of the bottle is 30 ml. Beautiful packaging, bottles with a convenient pipette .. The composition stated: Hyaluronic Acid, gold, collagen, hawthorn extract. Used by applying a drop on the skin and subsequent rubbing. For all skin types. Effect-nutrition of the skin and smoothing of wrinkles. Has a pleasant texture and smell. The effect is fast, but requires constant use. Recommend
Sy The collar came packed in a factory box and just a packaging bag. it's strange that the whole.
Delivery earlier than the term, got everything intact, sbathank the producer for the gifts, very nice. Cream this has not yet been used, but the products of this company are very like
Serum with Golden Larks. Consistency is very pleasant, not sticky. It is convenient to apply to the skin, there is a dropper. Serum perfectly nourishes and moisturizes the skin, tightens. Bottle glass, good volume. With pleasure I use.
It came earlier. Packed well, all whole. Seller put the present, thank you, nice!
Very satisfied with the purchase! The essence is really delicious. The smell is pleasant, applied easily and quickly absorbed. Result shining born skin! Definitely recommend!
Serum is designed to fight against wrinkles, moisturizing and nourishing the skin of the face and neck. Contains hyaluronic acid, collagen, ginseng extract, jojoba oil, gold particles. The product has a pleasant and unobtrusive aroma. Easy to apply and well absorbed. Application: apply to cleansed skin and evenly distribute. The serum is packed in a transparent glass bottle with a dropper. A bottle is placed in a beautiful box. Information in English and Chinese. Weight: 30 ml. Shelf life: 3 years. As a gift, the store put a bag of moisturizing emulsion.
The parcel came quickly. The goods are perfectly packed. Essence really liked my skin. The result is visible immediately. Previously, I did not use such cosmetics. I plan to order other cosmetics from this store.
Silky serum with hyaluronic acid is saturated with many particles of gold, which carefully and deeply care for the skin. Special peptides, which are a powerful rejuvenating relaxation, contribute to increased production of collagen and elastin. Hyaluronic acid, keeps moisture in the deep layers of the epidermis, eliminating dehydration, ensures elasticity and healthy radiance. The serum is quickly absorbed, does not leave stickiness, rejuvenates, aligns the color. Suitable for complex skin care.
Serum moisturizes, whitens, strengthens the skin. Buying it is not the first time. I really like it. I put it on a clean face. The consistency is thick. Due to the convenient dispenser, it is easy to apply. The consumption is very economical. Gold acts as a conductor, allowing active components to penetrate the deep layers of epithelium much faster, increases the process of regeneration and microcirculation, has a powerful oxidation. Shipping fast. Track tracked. The shelf life is excellent.
Wonderful serum, thick. Perfectly nourishes and moisturizes the skin. It is well distributed and quickly absorbed. With regular use, the skin began to look much better. More passionate and drink. The aroma is pleasant not bright, you can say that it is practically no. Allergies and irritation did not cause.
Arrived super fast. I have not yet tested, but pieces of gold are already charming)
Fast delivery, not yet tried
The parcel came quite quickly Packed well, no where did not crumble I ordered it as a gift to my mother.
The order was received, but, went very long, more than 2 months, the box came a little crumpled, and the bottle is not full, unfortunately!
заказала 22.09.21 пришло в Сочи 26.09.21, наверно со склада в России, потому что из Китая очень быстро, доставка супер, все целое, как заявлено, и маленький подарок пробник, спасибо
Everything is super!
I got it, but I haven't tried anything yet.
отлично
Delivery fast, packing and content is OK.
4 days to Samara!!) everything is fine. Recommend.
I take essence many times already-I like it very much! I put it in the morning as a base for makeup. Well moisturizes and pores are OK!
Came quickly to the nearest supermarket. The Tube is not a large thick liquid.
Re-bought this gel, very like, moisturizes well. Shipping fast. Thanks for the probes.
Wonderful serum! In itself, beautiful and actually good. It perfectly softens and moisturizes the skin! Use 2 times a day after washing.
Got it, thanks
Спасибо большое! Рекомендую данную эссенцию. Меня полностью устраивает. За подарочек отдельная благодарность.
Very long delivery, packed well, in fact still tried
Everything is fine, I take for my wife not the first time.
пришло быстро
For a long time I use this products. Shipping fast. Always all quality. The shelf life is good. I already ordered many times here. She was always happy. I love this store because I see results and cheap price.
Пользуюсь данной сывороткой довольно давно. Заказывала несколько раз. Мне она очень нравится. И видны результаты. Эссенция оказывает многофункциональное действие: увлажняет, осветляет кожу и борется с морщинами. Увлажняя кожу даже в самых глубоких слоях и питая её, эссенция наполняет кожу изнутри живительной влагой, благодаря чему кожа разглаживается, становится упругой и эластичной.
Super product. Serum came faster. Luxury Packaging in gold color with flecks gold Relaxed distributes on your skin. Drobinki nicely to absorb. Cute delicate fragrance. Perfect as a serum and base under makeup
The order came very quickly, although the track was not tracked at all. The product is good, in appearance-not cloudy (as it once was with another store). Plus put the cork bonus. In short, thank you!
The order came in a month, everything is well packed. I like the product not the first time.
Pas encore testé
I got it! Thank you! I order not the first time I like my skin! Packed very well all delivered in integrity!
Well received but not yet tried to give an opinion
I take this product for the fourth time, I'm 49 years old, instantly refreshes, moisturizes, smoothes, the product is super, but I warn the visible effect is clearly present on the age skin, the effect lasts about 24 hours. As a means of instant action for the result is much more effective than many branded serums of the average price category,
The parcel came pretty quickly. The box on the road did not crumple, with a jar everything is fine. To order the store put the cream probe. On the package there is a shelf life. The essence itself is watery with a slight aroma, when applied to the hand, it immediately absorbed. Until I used it, I will write off later about the effect and impressions. But other means of this company is very satisfied. Thank you seller!
The product come came earlier than the date expected. Fast delivery. Still yet to try
Thanks to the store, the parcel had a small gift.
I like the means. I don't buy the first time. It came all on time and in good condition, even with a small gift.
Thank you very much. Everything is just super!
Very good goods, generous store, thank you, I will definitely order more
SUPER