SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
worked well
I order socks from these guys not for the first time. Very satisfied
Thanks.
Heels like a baby! 3 pairs of socks) sat 50 minutes, after 3 days legs as new. For such a price is simply delicious! Previously bought Soso socks, the result is the same, but they are more expensive. I recommend!
Not used yet
Excellent
I order these socks for the second time. I dress them for 40 minutes, then after 2 days approximately begins to smooth the skin. Super pedicure, I'm happy)))
Got socks. I haven't tried it yet. I ordered 21.11.19, it was delivered 16.12.19. After writing about the result
It 'S still not тестила
Socks work, leather tear, recommend
Steep socks, I order not the first time. Work for Hurray! I recommend!
I order not for the first time, the goods are happy.
It's been a month. After use add
I haven't tried it yet.
Thank you very much to the store sent quickly reached the product I recommend the product!!!
I order not for the first time, everything is super!
Exfoliating mask works! I soared my legs and held it for about 1-1.10 hours. As a result, burned the skin on the ankles-unpleasant sensations on the second day, peeling on the third day. Before that, I bought an identical mask from another store, but kept longer in time and nothing burned. The exfoliation effect was also. I advise you to keep 30 minutes. I liked that I printed the instruction in English directly on the package!
Got it. It's okay. 3 pairs. I haven't tried it yet.
I order not for the first time, I like it, though the smell is not very, but not critical. The effect is visible in a couple of days, the skin begins to depart
Everything is fine, it came quickly, feels working, we'll see in a couple of days
Size corresponds to 41-small! Keep it in mind!.
good
Product complies with the statement. I received my package quickly enough for a free shipment. Especially I appreciated because my order was very small and of little value.
Excellent peeling, the skin peel off like a snake. Legs after that very nice
Fits up to 40 sizes at 42-43 no longer climbs, it is necessary to cut in the area of the back, where the heel to fit the male leg. I did not communicate with the store. Sent quickly.
The goods came quickly. Ordered November 11, received November 26. Have not yet tried
Thank You
Shipping fast. I have not tried so far
Satisfied with the product. Effective in
Ok
Отличная вещь!
не хило с меня кожура сошла) отмачивала ноги в горячей воде мин 40, в носаах сидела 2 часа. на фото третий день
Товар так и не пришёл, но нужно отдать должное, после открытия спора продавец тут же вернул деньги.
Товар не пришёл. Продавец вернул деньги
Заказала 28.03,пришло на почту 20.04, получила 23.04. Довольно Быстро. Немного запуталась в кол-ве пакетов,когда вскрыла посылку.) Заказала 2 партии,пришло 6 пакетов,все целое. До этого уже заказывала подобные носочки у другого продавца. Скажу,что на всех действуют по разному. Мне с мамой очень помогают. Но ей нужно больше,т.к. кожа очень грубая и большие натоптыши. Кожа начинала облезать после третей пары.
Самый сильный эффект после первого раза ) а так отличные! Подготовка к лету крутая
Заказываю не первый раз. Очень нравятся. Пришли за месяц и 10дней.
товар не пришел но деньги вернули
Все отлично но товар не пришёл, деньги вернули
с продавцом не общалась. прибыло в С-Петербург за 1 месяц. пробуем. носочки максимум до 40 размера. имелись в комплекте 2 красные наклейки для фиксации носочков. позже дополню как эффект. сегодня вторые сутки пошли.пока эффекта нет).
Вот жду второй день, узнаем результат, пакеты не очень удобные..
worked well, am happy. thanks store.
Не пришли, вернули деньги
Товар получил, будем проверять его действие. Продавец хороший, товар проверим.
Беру уже раз 6 )Отличная вещь!
всё пришло) еще не пробовала. после дополню отзыв
пробовать надо
It took a a while to get here but this product is awesome I left it on for 2 hrs and. My feet are really peeling input on socks too
супер
Очень быстрая отправка и доставка