SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived early. only have been using a few days, will update after a few weeks to see if any results.
Everything is fine, fast delivery.
The delivery is super satisfied quickly. As Heals not know yet
I have been ordering for a long time, the tool helps but the treatment is long.
Came quickly. Thank you.
The order came quickly, very much, the packaging is super, but I hope the effect will be super too! I recommend the store!!!
The order came in a month to France, the packing is excellent. As a gift, the store put a sample of moisturizing lotion. I will test the product.
Thank you very much
You know, I arrived in time.
Good remedy. I order not the first time. Recommend
Essence for nails. Contains herbal components such as: the root of Sophora, Portuguese, etc., which help restore, nourish and lighten your nails, and make them smooth. Has a bit of a pull consistency. Quickly dries on the nail. The smell is very pleasant, not himous and not intrusive. For effective use it is necessary to apply on nails 2-3 times a day. The shelf life is large. Packing quality, when sending nothing was damaged. There is excise marking of the store. Delivery fast, about three weeks to Belarus
I take not the first time a good remedy
It came quickly, whole.
The best
Delivered earlier.
I have been using this tool for a year and a half and you know the effect is there, the fungus of the nails is treated for a very long time and this means is really effective effective
I quickly put an emulsion as a gift. I begin to treat my nails
Fast and all is well
It came in time. Thank you for the gift! By the result of the use of supplement
Very fast delivery. thank you!!!
A chic tool for nail care. I order it not the first time. After regular application, my nail plates became much stronger, whiter, and acquired a healthy appearance and color. Now they do not break and do not break! This is the best tool I used! Definitely recommend!
Very fast delivery. Before Omsk for a week. Quality packaging.
The product is good, it came to me in the old packaging, but the shelf life is in order, it is convenient to apply. Nails immediately after use acquire a more well-groomed look
The parcel came quickly, the track was not tracked in any way, it was updated only when the mail processed the order for a issuance. But the store quickly replied, for his part sent a screen about the shipment. In the package put a bonus. My wife is pleased, I liked it. After treatment, we will complement the review, we will look at the result.
Thank you very much!
Very good remedy. I'm not buying it for the first time. Recommend!
I really like this tool. I use it constantly. It really gets stronger than nails. Finally I could grow up. As a gift put a probe of the cream.
The smell is not very pronounced, but quite pleasant. The lid is equipped with a convenient Piquet-no risk to overboard. The mask itself is very liquid, absorbed instantly. I really liked the effect. At once all the hints of the burrs disappear, cuticula fades. It was especially relevant when I decided that my nail plate should "rest" from gel varnish. Something terrible was happening to the nails. This oil was my salvation.
Helps
Delivery fast
I order a second time, it seems to help.
The first order in life that reached Rostov in 4 days. The goods used before, the fungus passed. I ordered the truth from another store and the package was different. Let's see how this serum will act)
Super
Received the parcel thank you
The product came in 20 days, well packed and meets the requirements. Thanks store
Thank you so much! For fast delivery! How I will use, I will complement the review!
The parcel arrived very quickly
This remedy came very fast Very good packaging Did not try it Hope is good for protection and restoration nails Thank you store
Glass bottle with dropper. The serum itself is transparent. I ordered my grandmother to remove and prevent fungus on my nail. She praise, she helped. Comes in a branded box sealed in mica. On the box there is information about the composition, date of manufacture and shelf life. Delivery to the Moscow region is a month, it came packed in a reliable Pu bag. Track tracked.
спасибо продавцу 5+ все отлично особенно доставка супер 4 дня в краснодарский край хороших продашь
The product ordered in five
The order came in during not yet.
Delivery by courier 3 days, looks great, goes with a pip.
works considerably fast and effective
Здравствуйте.Товар получил,но Очень долго он шёл и плохо отслеживался трек.!!!
The product corresponds to the description. The box was sealed in mica, the bottle tightly closed, full. The store put the cream probe as a gift. Delivery is long-almost three months to Kemerovo. The oil itself has not been used yet.
Until I tried, a thick oil mixture, I really want to help
Shipping fast. How does it help yet do not know, ordered for the first time
The goods came quickly, packed well, until tried. Later I will write as he in the case. I recommend the store.
Всё хорошо,товар получил,спасибо друзьям...заказываю второй раз.