SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good item! Great store. Everything works. Need an adapter for euro plug. And the cord is short, but it's not critical. All Super
To Baku shla Mesac. Shapka Takaya them Kak for photograph, rabotaet. EST zapax sinteticheskiy OT vnutrenney storoni. V Ya purposes dovolna, nadeyus proslujit Kak nado
The parcel received, the delivery is not very long. Asked the store to put the adapter on the European plug-did not put it. In the work has not yet tried.
As described
Thankyou
Item matches
Careful to choose the product, the plug does not make here in chile. Adapter must be purchased.
Parcels came in 2 weeks. Packed in a simple package, but all delivered intact. Two heating modes. Adjust to any head size. Executed qualitatively. The adapter for the euro is not included, but this is not a problem. Fully corresponds to the description. You can safely put 5 +++++
Hello, peter broadcasts!!! With great joy i can offer to throw away all the pills from the headache., Having received this hat, i specially (!) I waited for my head to ache, and when it happened-my hat helped me instantly! You will, of course, say: different organisms, different heads, different vessels, different emotions-it's true, but this hat serves those who not only paint the heads rubbing something there, i do all this in the bath it is clear that in the bath with a hat you will not go but it serves for those who are engaged in themselves love themselves, Loves life: i mean walruses i personally for many years pour cold water well because i have long hair it is clear that not completely with my head as men do it but Everyone knows that the most useful is the contrast to strengthening the vessels and if you after pouring cold water dress this cap then you will have a very good result you will strengthen the vessels. I say the most important thing is not shampoo, conditioners this life is health-i recommend!!
Haven't used it yet cause the plug is no SA friendly. Will have to change it
Excellent quality, description matches the. product, has 2 heat levels. The adapter needed for the plug should be purchased. Shipping very fast.
Шапка хорошая. Я плохо изучила, я думала работает по принципу фена, поэтому немного расстроилась. Шапка внутри нагревается, тем самым создавая парниковый эффект. Переходник не положили, я забыла напомнить.
Пришла посылка очень быстро,на деле еще не пробовала.
Good quality thanks
parfait. rapport qualité prix excellent. livraison rapide.
Оплатила ePacket, чтобы получить посылку побыстрее, но увы. В МО больше месяца. Продавец отправил заказ быстро, но потом он надолго завис на границе. Сама шапка хорошего качества, два режима нагрева, внутренний чехол съемный на молнии, легко помыть. Единственный минус - провод выходит сверху, о чем уже писали ранее в отзывах, в результате чего шапка под весом переключателя норовит слегка сползти. Я переключатель кладу на плечо, тогда все норм :)) В целом довольна, товар и продавца советую.
шапочка работает. греет сильно. попросила продавца положить переходник на евро розетку и про мою просьбу не забыли- за что отдельное спасибо.
Отличный продавец, заказываю не первый и не последний раз! Товар соответствует всем заявленным характеристикам, сервис тоже на высоте - быстрая отправка, быстро отвечает
Шапка отличная! Греет хорошо. Использую для масок и антоцианина
Шапочка позволяет делать процедуру счастье для волос на дому,беру вторую для подруги,очень хорошая. Можно попросить евровилку,но требуется написать продавцу личное сообщение . Очень отзывчивый и приятный продавец
Je l’aime beaucoup, merci beaucoup
quality too good
товар получили! до Перми шло две недели. очень сильный химический запах. на деле ещё не пробовала!с продавцом не общалась)
perfect
супер
warm up enough. good product
great thanks