SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delighted as always
muy mal me faltaban 3 pero por el precio no esta mal, funciona de maravilla. grax
I did not receive it but the store easily refunded me mercii
*****OK*****
They seem ok, but months to arrive:/
It looks like a good product, just the I try I will leave further feedback
это лучшие полоски,из всех,что я пробовала.На них идёт такая прослойка,как желатиновая что ли,её нужно намочить и приклеить,после высыхания снять.Очень много остаётся на ней.Рекомендую.
Stickers are good, delivery is very long.
Good thing, it cleans well.
Of all the strips I tried, these are the most active ones. So this is not the first order already. The store acts clearly, the Russian Post lags a little. Track tracked. The strips correspond to the description on the site. I can recommend.
good
Everything perfect
Product received on time. It’s nice.
Well happened it was late on the other hand. As soon as I try I come back to tell you my additional opinion
Super effective! I really recommend it.
I only found that they took off hair but not really oil or grease. I will try them again.
ok
Όλα καλά.
Everything is fine, only delivery is very long In action, I have not tried it yet, I will add it later
Received Thanks has not yet tried
Until I tried in action.
Very effective. They stick more than the ones I buy in supermarkets at home. It even made me bleed by wanting to remove it but in any case removes the impurities well. On the other hand the delivery is too long
Thank you.
Strips Super!
Slices are OK.
All came in as best fine Compatible with description
Everything is fine
Excellent strips for their price. To the Moscow region took 1,5 months. Clean the nose, but not with all black dots fights. Depends on your skin type and how deep you have these points. I advise the goods in any case. Purchase is happy! Application: Be sure to clean the face skin from cosmetics and fat. Then wet the nose with water and glue the strip with a glossy side to the nose. Leave for 5 minutes and take off. If you hold longer, then all the moisture will come out and it will be hard then tear off the Strip from the nose.
The goods are normal. The squad is prematurely, she said, who is great.
Napkins came in time. The quantity corresponds to the ordered. About efficiency I will write off later, I have not tried it yet.
I take only these strips, wonderful quality. I recommend!
For the third time I order. Very satisfied
Everything is fine
Really removes black dots! I recommend!
As always, the goods are excellent. The store is honest. Shipping is good. This time, a sponge was put as a gift. Thank you! Happy new year!!!
Very good product, it really works.
Best strips
Ordered 10 pieces, received 11! The bands are excellent. The result is very satisfied. Immediate shipping, well packaged, received in France in 37 days. Quality Article and very serious store, highly recommended Article and seller +++
We walked long before perm, but it's worth it.
it really works, super adhesive.
Excellent strips! I had better not. Remove black dots very well. Thank you store! I will order more.
Super stuff! From one time result!
It came very quickly, 20 days to Belgorod. I will add later
I order 2 times. It's okay.
Good strips, the same as we sell, but are cheaper. Clean well, you need to wet the nose, glue and, when the strip completely dried, tear off, starting with the edges. It came exactly 30 pieces.
Good
Good, the effect is
Slow shipping, almost 2 months
I order the 2nd time. I like these more than a fixprayce. Came 11 PCs. Thank you!
Smell is intense .. really BIG smell ugh but does it really work !!