SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods Received.. recommended satisfied
Stretch marks N disappear but thins and soften ....
Like smell nice
Arrived very fast
Completely does not remove stretch marks. That's clear. At me after the second pregnancy in the area of navel shoddy skin and not pleasant to the touch plus stretch marks. After the cream, the skin became softer and lighter. The aroma of the cream is delicious. The jar is not big. 2 times not a thick layer per day used (only the stomach), for a month enough.
Excellent I'm trying
It arrived like 6 days early, just before the rules changed, woot!
Smells super good melon and texture very good
The cream has an awesome smell of natural fruit: whether melon, or something else.
just like the photo thank you very much its just 1 month late
ᆞ
Good reception I just have to test I would tell you if it works or not.
The goods did not come, they returned the money! they waited for the goods, because they used it before, but alas it did not come (((((
good
am impress, the shipment was fast...
my 2nd order , recommend store
Thanks. He's in good shape.
to be tested
Cream norms
Very small jar, straight very!
fast delivery, I recommend this store
It's a very small jar well according to the price, not yet the eh used we'll see r is ultated
Received it but has not used it yet.
Very nice I haven't used it
Well received! I will put a 2 th comment after use!
my woman liked it.... smell nice... second order... of three ⚟
Thank you so much store am going to try
I bought this Pasjel before and it’s good working then I buy again another 2 to complete remove my scar stomach
Didn’t use yet but seems good
I use cream. later I will add a review
Pas de résultat
All finished the whole
seems fine
Thank you so much i love this product, I'm gonna order more. I mix it with unrefined Shea butter and it works. I highly recommend.
Very fast att opinion after use
As the picture is, I haven't tried it.
received... not yet use thiz cream..
I think I got one fake and other original !!
Excellent, I get there after two months but all right
Shipped in less than a month, well packaged. Thanks to the store
Just received it, I’ll leave another comment if it works
I love the store
In the case I do not know how it will be
Absolutely brilliant! Quick shipment and very fast delivery! Product original and well packed. I will definitely order more! thanks lads!
Ok
Creams arrived, everything ok, but we'll see if it works.
Товар пришёл за 20 дней в Астану. Коробочка одна немного помялась, а так все отлично. Продавец отличный, будем смотреть на результат.
Je suis très satisfaite, la livraison est très rapide... Même pas 30 jours
Tnx
Очень быстро пришло, упаковка сохранилась, пахнет супер! Советую