SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
The description of the exact came intact.
Very much nothing! I like it! Thank you!
Good Goods! Scissors are soft, the ends cut flawlessly! I take it not the first time! Recommend!
Very good scissors for hairdressers. I order for the third time. The blue ones are much better. Chariot thicker and heavier.
I was very impressed with these scissors, they are cool. I did not communicate with the store, 23.07. Ordered 18.08 came
Not the first time, the quality is satisfied.
Nożyczki rewelacyjne ,ostre ,profesjonalne .
muy rápido y muy bien protegida
SUPER PRODUIT.MERCI
Excellent scissors
Quickly received, cut perfectly, let's see how much they are enough)
They sent scissors with the wrong logo I ordered. Sharp, cut well, but tapping a little.
ok
It came to Ulyanovsk in less than a month. On one of the ears is not a pleasant marriage, which is felt with a finger
Excellent scissors.
excellent..very sharp...i recomend
Come quickly. In work like!! Let's see how long will last))
Scissors soup, recommend scissors and store
Delivery to Voronezh a little more than a month. I'm a professional hairdresser, took a set-6 number, like a real jaguar-5, 5. Worked 2 shifts, scissors chic, sharp, Universal, slicing perfectly do, the only negative-relax the canvas, have to twist with a special key, which was included.
Norms
Delivery fast, scissors sharp, thanks to the store. I recommend
The order reached 21 days to Novokuznetsk. Everything is fine.
Quality.
Good scissors I order the second time 5.5 p but they why that is more. Tracked
Quality at height, for groomer what you need
Scissors sharp in work perfectly cut. For the men's Hall I liked, almost short it is not 6.0 rather 5.5 but all exactly Cool. Thank you. Order felification.
Ножницы классные, советую!
The scissors of excellent quality. This set is good.
Очень красивые ножницы!
Товар пришёл быстро, отправлен был быстро. Стригут отлично.
У Львів за 15 днів!!! Супер, рекомендую!!!
tres bon ciseau cope tres bien comment un ciseau de marque
Dziękuję bardzo ,szybka dostawa w 2 tygodnie .Polecam sprzedawcę .
Маленькие, стригут хорошо.
Ножницы отличные, острые. Доставка очень долго
ножницы крутые, доставка долгая, но качество хорошее, советую продавца.
very good
супер!
ножницы шли по моему мнению очень долго...заказала 5 февраля,пришли 30 марта,почти 2 месяца до Воронежа,вроде хорошие,на деле ещё не испробовала,потом дополню отзыв
Заказала 5,5 сначала ,потом просила продавца отослать 6.0 ,так и сделал спасибо.хорошо упакованны,приехали вовремя.Не пробовала как стрегут,позже отпишусь
ПОД ПАЛЬЦЫ КОЛЬЦА МАЛЕНЬКИЕ
Доставка долгая, качество норм
Ножницы заказываю 3 раз, очень довольна, 2 года работают без проблем, спасибо продавцу, всегда являюсь его клиентом
ножницы в работе хорошие, тем более за таку цену, доставка месяц, чехол тоже не плохой и упаковано хорошо
Острые,в руке удобные,рекомендую к покупке.
В принципе, ножницы хорошие, острые, ход плавный. Выглядят аккуратно. Филировочный сделаны отлично, а у прямых выступает винт, можно зацепить волосы, но если работать другой стороной, то нормально. Упакованы хорошо, футляр аккуратный. Продавец очень отзывчивый, попросила его отправить заказ побыстрее, отправил в тот же день. Кстати, сделал скидку, почти 200 рублей.
GOOD RECEIVED ON 19.3.19 EXCELLENT PACKING
good
Dziękuję sprzedawcy za bardzo szybką wysyłkę . Nożyczki są oryginalne . Mam nadzieję że sprawdzą się podczas pracy ,bo jeszcze nie testowałam . Dziękuję jeszcze raz .