We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Moscow for a month and a half. Track tracked. Put it in the mailbox. Good, beautiful hairpin. Keeps good. Inexpensive. I liked it. I will order more.
cute... ty
Beautiful jaime well
Zawalista
Very nice bars
Very very beautiful, fast shipping I recommend this store
polecam
Beautiful
In the photo probably on the child's head hairpin) in fact small, but high-quality
Very nice.
The. Product arrived in perfect condition
nice but small
Beautiful hairpin :)
love it . . .so cute
It took about 2 months.
It's so cute! The clip looks great.
Beautiful and delicate
Took about 4 weeks to arrive. Very good quality and is very cute and adorable
Very nice clip, perfectly matches the photo!!
Trop top bien reçu
It's smaller than the picture. Grab little
fast shipping good item as picture
Everything is fine!
Nice but looks fragile. Can hold very little hair
The length of the hair clip is about 7 cm, made of soft metal.
Very nice hairclip, dardith hair if hardening individual strands. In general, the order is satisfied
Everything is fine
They're nice.. They look just like the picture
the latch of this one is loose
Order 23.06 and received 25.07 arrived well packaged design was right
Very nice hair ganchito
Thank you, the order came in 2 weeks.
Красивая заколка, пришла за 2 месяца в Новосибирск думаю, что почта так сработала. Сроки защиты вышли. Отзыв оставляю)) спасибо продавцу, отличный товар
Çok güzel geldi
с
классная
не пришло вернули деньги
Красивая заколка, хорошего качества. Упаковка с пупыркой внутри.
заколка отличная,красивая .один минус,не для густых волос,нет зубчиков.можно использовать как украшение,для прически.я довольна,рекомендую
нежная небольшая заколка. доставили достаточно быстро за 25 дней. кинули в почтоный ящик. Была упакована в пурырку.
Bardzo ładna spinka, opis zgodny z produktem. Polecam sprzedawcę
trés bien bonne dimension bon maintien comme l a photo
Muy bonito
заколка суперская.Закажу ещё
Прекрасная заколка, очень красивая, смотрится в прическе супер
muy hermoso
Excelente y llego en buen estado y antes de lo debido lo recomiendo es bien bonito
Заказ получила, спасибо, нравится!!!
beğendim. kalın telli saçlar için uygun değil. küçük parçalarda çok güzel.
It's really cute! The only downside is that the clasp does not line up 100%, but the clip is flexible enough that it does close.