SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Compliant with product description
Beautiful but coarser print than imagined.
Ok
Cool foil
Foil is halographic, but without colored impregnations, as in the photo of the store.
It was not super fast, but it came to the same)) shines foil cool, sent what i ordered. It is now necessary to try to print)))
09.07.2019kupione 04.08.2019dotarło
Beautiful foil. In fact, i have not tried it yet.
Vino uno sin tapa y el otro arrugado pero estan bien asi que recomiendo porque se ven geniales
is zeer mooi Bedankt voor de snelle levering en voor de hele goede verpakking Bedankt ben er zeer blij mee Dank U
Все супер, доставка не очень быстрая, но и не совсем долгая полтара месяца, минус что трек не отслеживался, но на сообщения продавец отвечает, это плюс. Товар пришёл целый, все хорошо, и все понравилось, рекомендую. Спасибо.
Very nice! 40 days to greece
Just as described
Посылка не пришла, но деньги вернули в полном объёме
exactly as described thanks
Спасибо. получила. Положили в ящик. Прикольно
Bien
Molto bello, spedizione veloce, ottimo rapporto qualità prezzo.
Спасибо.всё очень хорошо.Желаю вам больше продаж.
Prachtig, ben er heel blij.
Спасибо!!!
на вид яркие и красивые,не знаю как лягут под гель. потом напишу после использования. шло долго.
3 месяца до Сочи
Товар к сожалению не получила, но продавец вернул деньги. Спасибо
Envío rápido y producto muy bonito. Lo seguuré comprando. Recomiendo el producto y a el vendedor.
Заказала 24.11.2018г. Получила 17.01.2019г. Фольга хорошая. Продавца рекомендую.
Came very fast
Great, cant wait to use this
Доставка быстрая, упаковка хорошая. Довольны очень! А ещё вернули 4-5% от покупки (7% это обман), через систему кэшбэк! Вот ссылка bit.Ly/simple112 экономия с каждой покупки. Ссылку можете отсканировать с QR-кода. Delivery fast, packaging good. Quality is super, very satisfied! And even returned 4-5% of the purchase through a cashback, here's the link bit.Ly/simple112 savings with every purchas.
К сожалению продавец прислал другой товар "сердечки"((((. Вопрос решен. Спасибо.
Goods arrived well
Artículo según lo descrito. Falta probar a ver si funciona y se queda bien en las uñas. Ha tardado 26 días!!!