SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small, does not include finger like the picture
Everything is super, thank you
Delivery 2,5 weeks to Penza. Very fast! The tweezers are cool! Thank u!
For sliders convenient
Excellent quality, timely delivery, good price, I recommend the store. The product corresponds to the description.
Доставка 3 недели. Зажим очень маленький, в работе ещё не пробовала.
Long delivery, and so all is well
маленькая думала будет больше, шла долго
I did not receive the goods, I waited very long. Money returned immediately after the closure of the dispute, maybe I will order again (the goods in the picture really liked)
good quality, fast shipping..i recommend
lo siento pero no tengo nada que decir
Super! Fast, high quality! Recommend!
Good one. It came quickly
Straight taka is good, important. Dugé is similar in vicorestany)
Delivered quickly to Krasnodar in 2 weeks. Corresponds to the photo that the store showed. It is convenient to draw a smile. Recommended. seller and goods.
Super sharpening, quality fire
Scissors sharp I am very satisfied with the store's product recommend thank you very much
брала для слайдеров и бумажных дизайнов
The goods is not denied
Nice and sharp. Good quality
good
Good tools and great price
Firmly pliers
Nothing phones opens up cheerfully
The first time I wrote good tweezers, and these sharpening is not very.
Quickly came the parcel, ordered nippers, excellent very sharp, beautiful, I recommend.
Corresponds to the description.
Super recommend. Very fast shipping and delivery
מצויין
Excellent.Very comfortable. Only very long delivery. I recommend this store.
Excellent
ok
As described- sharp and good - maybe too small for a large hand - but all is good - got in good time -
В отличном состоянии, долговато шел
Отличное состояние, только заказ долговато шёл
Отличное состояние, только заказ долго шёл
Товар не получила, деньги вернули
beautiful
Fast delivery thank you very much
calidad, precio muy bien
perfectamente afilador para el trabajo
посылка в Моск. обл пришла за 18 дней. смыкание довольно хорошее, но все же для идеала заточу.
Все ок.
Good accurate thanks
de bonnes qualité merci
wyglądają fajnie, nie próbowałam, szybka dostawa, polecam sprzedawcę
very sturdy and good quality thank u so much store..
щипчики пришли быстро! заказывала 28.03. пришли 23.04. очень порадовало что быстроострые мне нравяться, заказывала второй раз но эти вторые заказала у этого продавца а первые у другого былимагазин рекомендую, продавца тоже
Arrived sooner than I expected. They look great, will give more feedback after using
LlēGó en perfecto estado !