SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came, in excellent condition, the size matches!) Thanks
It came very fast.
I wear 44-46, the size of M was too big.
Cases are excellent. delivery fast. I advise everyone to this store.
Hi store, sent quickly reached too, I like it very well
Excellent) satisfied
Excellent leggings, wide elastic band, high fit, do not slip, the size is accurate.
Very good and quality
Very fast shipping!
Leggings of good quality, ordered size XL on RR 52 a little more, but not critical, the store recommend
ok
Size S as 42. Quality is good, do not shine through when tilting.
Came quickly, but should have ordered smaller size with butt 100cm, have free space :D
An excellent store with credibility and a wonderful product
The order came quickly. all the norms,
Perfect store, excellent product
Fast Shipping and Good quality!I will buy more~
They came really fast in great package!
Size S to Russian 44 large, sit freely.
beautiful, soft, comfortable! buy very satisfied! thank you very much store!!! happy further shipping
Perfect, good material
Very good quality. The store quickly sent the order. There were problems with the address, the seller immediately helped and everything was super!
as described..fast shipping. 15 days to maldives..i recommend. thank you
Came size in size, but, unfortunately, the strip was all cracked.
good for this price
Good
Comfortable fit, but the stripes were a little «crumbled» and not alligned. Great quality. A little short.
Perfect I Will order again
Cool, came for 3 weeks, took in size. Corresponds to the description.
I like it very much, if I recommend it.
Cool
Good quality im really satisfied
The quality is good, I really liked it, but in my 42 size S was great (rather it is 44 size fit. To all the rest of the claims there, quite decent pants, when sitting down, I do not slip, the elastic band in the belt keeps well.
Fast shipping. Leggings fine, although a little off zsuwają during exercise. Material could be better and more rigid, but for this price approx. I wear size M and wzięłam M.
Thick and almost stretchy. Nice tights. Not suitable for gymnastics Fabric thick וכמעט not stretched. Leggings nice. Not suitable for gymnastics
Thank you, it’s cool
Great Seller. Thank you
Leginsy świetnej jakości.mięsiste ,nieprześwitujące. mam 170 cm ,68 kg zamówiłam xl i są idealne na długość. polecam!!
Nesaņēmu preci, bet atgrieza atpakaļ naudu.
consegna con spedizione base, velocissima: solo 3 settimane per l'Italia. leggings di ottima fattura, con tessuto elastico e spesso. coprente. vita alta. stanno benissimo. taglia XL giusta per 184cm x 86kg e ci sta bene anche qualcosa in più. consigliato!
Great store
muy buen producto
Качество хорошее, не просвечиваются, стягивают не особо сильно. Доставка в Ростов-на-Дону за 7 дней.
material de buena calidad. sólo el color es mas claro que La imagen. talla M (mis medidas cintura 80 cadera 100) me qyeda ligeramente grande
Качество хорошее и доставка быстрая.С размером ошиблась к моему сожелению
es igual al de la foto, llego dentro del tiempo estipulado
Товар подлежит точному описанию. Штаны хорошие, спасибо. Правда шли очень долго , около месяца. На свой 48 юрода L. Подошли идеально.
Wszystko ok.
all OK
Amazing!