SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's so effective. But I don't know if the skin will be torn off.
Skin picking when liquid is used. But the effect is good.
This is a miracle tool!!! Anointed the nose with miraculous means. Pasted the chudobumachek (their many) for 10 minutes we waited and you can take a piece of paper. It's very slow. And voila. There are no more black spots on the nose. I'm very satisfied
This is not the first time I have a super product, I buy it for myself and as a gift, the best I met in the open spaces of AliExpress
All right.
The black head is well pulled out and the face is also soft and I like it.
The product is excellent from the first use
This is the first time in 28 years to be selected in Fiji ..
Function performs perfectly
Blackpoint remover, it works try
Good product
Came not fast I haven't tried it yet.
The effect is good, but I tear off my nose.. I think you should be careful.
Great Store, chic store, decent assortment, high quality, I'm happy with everything. Delivery is fast, 4 days! I advise everyone!!! Excellent store, chic seller, assortment worthy, quality, I'm all happy. Delivery fast, 4 days! I advise everyone!!!
The best remedy. And long enough. Papers are better to take at once.
The best remedy I 've ever tried.
As always good, only the parcel went for a week longer than the promised. As a gift, the store put a wash tester with calendula (sachet 2GR.). Wash works like a roll, good too. I attach a photo only of a gift.
Very fast delivery. It's a boneless thing. Pores don't clean. In vain ordered
I tried this mask on my whole face and not only can I say for sure that it's super-soft. Works fine. But with my problems it will not last long so if it could be ordered separately from the strips would be super
Заказала так как было очень много положительных отзывов в интернете) тюбик похож на лак для ногтей, наносится на носик легко. Запах немного отталкивающийся, но мне вполне терпимо. В комплекте 50 бумажечек, которые очень быстро приклеиваются к наточенному средству поэтому сразу ставьте бумажечек туда куда надо, поправить потом не получится. ЭФфект действительно есть, мне понравилось. Хотя у меня и не грязные носик, но все равно что-то повытаскивало:)
Cool mask format. Black dots really go out but slightly dries the skin. the smell is normal packed perfectly I usually run out of leaves faster than liquid Shipping couple weeks
I have so long distorted a remedy that will really help get rid of black dots I tried a lot of masks and spent a lot of money. And finally! I found this tool that really helps. And it's inexpensive. It came quickly Packed well The product was packed in a branded box Green color In the set there are napkins and the remedy itself The product itself is like glue You apply a brush to the problem zone And glue well and gently smooth the paper Strongly paper do not pull, when smoothing, it can break. And wait 10-15 minutes The product itself on the skin is a little plucking, and it smells nice. It is very convenient to apply a brush to complex zones, for example, folds at the nose. There are a lot of papers in the set. You will definitely last for a long time. On the paper immediately begin to appear pores. After the specified time, you carefully remove the paper. The result struck me. All the black dots went out, and the nose became clean like a baby. It really works. I'm very happy and happy that I found
For a long time I use this cosmetics. Very like Comes quickly Shelf life is good And most importantly I see the result. Black dots removes at one time two How many tried masks of different ones did not help. And this first time I pulled out so much that I even unexpected that on my nose this is happening. In the jar something like glue and complete are napkins. Which glue on the Etor glue. Result satisfied I will take more
Corresponds to the description. But the strong smell hits the nose. And it works fine
Fast delivery, received in the dentist, a cool remedy, as many write very effective, already tried it, yes there is a sharp smell but quickly weathered. The store put a gift. Nice.
Запаковано гарно. Запах не дуже приємний. Нанесла на ніс, ніякого дискомфорту не відчула.
Works fine! Super duper remedy, only smelly and plucked at the wounds. It came in 3 days! Thank you very much to the store.
Well cleans. Especially if you pre-open pores
It came quickly, until I used it
So small. it's been a long time
18 days delivery. After a good cleansing and steaming of the skin, I applied this product and strips. After 10 minutes took off and the result was 50 to 50. On the one hand, very deep pollution was removed, and in some places as everything was (I will still try, after once it is difficult to make an assessment. They did not communicate with the store. Sent fast.
Everything is super, after all. Efect I definitely recommend it)) in sub-arunok put a probe of emulsia)
For a very long time went, the quality did not test, I will unsubscribe as the result, the packing is good
действительно работает впервые такой эффект.
I received the parcel, I have not tried it yet. Later I will add a review. The box was crumpled, the goods seem to be intact