SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is 14 days, the quality of the face cream is simply chic, very moisturizes the face and smells good, everything is simply chic, and after long-term use it reduces the number of wrinkles, very good at the task, face mask sample gift
I received the order. Packed well. All whole, not damaged. I will use it. Order satisfied.
It came fast, looks like a good product, I'll use it and give my opinion later, thanks for the gift the store sent.
First order. Looking forward to using it
The box is crushed. Delivery in the Russian Federation from Moscow to Moscow 5 days. shame for the deliverer in one city so shamefully pack the cream that the whole box is crushed. The store should influence the deliverer-especially some kind of cyan-the deliverer... the cream did not try, I can not say anything, but because of the appearance of of of of The seller is not smart. So women as a gift would buy both friends and relatives, and so-pshik... .. the mood is spoiled. With the seller did not communicate. the goods were shipped on the day of payment.
It was very nice to get a mask with a gift, thank you very much
Mask gel, light, pleasant. I put on a night, and in the morning I just wash. The skin nourishes and moisturizes well. Corrects fine wrinkles. The jar is large, enough for a long time. I did not cause allergies.
Moisturizing mask for the night for the face, has a transparent consistency, gel-shaped. It nourishes the skin well. Does not leave a sticky layer. The smell of grass. The jar was in a cardboard box on which all the necessary information was applied: composition, method of application and shelf life. Moisturizes nourishes the skin of the face. Well absorbs has a light consistency. Apply for the night on a clean face. Don't wash off. I use this mask for a long time. I like her very much.
Light moisturizing face gel. I really like to use it. I'm not buying it for the first time. It is not sticky, light, with a pleasant aroma. The jar is small, it is convenient to even take with you. Recommend
For three days in Moscow!!! This is the fastest delivery)) inside the gift. It's very hard to open a box-for this I took off the star. I will use and will add a review later.
The perfect mask for me. I like that the skin after it becomes lighter, softer and more tender. Also, this mask does not require difficulties in application. I apply the mask at night and wash it off in the morning. Works well on the skin. It smells good. The consistency is like jelly, but it applies very well. Now I'm nowhere without this mask, I really liked using it. The mask was delivered in 18 days, the expiration date is in perfect order.
I ordered another mask! Super mask for, face! It is very convenient that you can not wash off and apply at night! On the morning, the skin is soft and velvety, well moisturized! Has a pleasant very thin smell, and so generally the whole care line of this brand of smell and perfume has almost no. The box is in perfect condition, sealed in mica, the jar itself is also sealed. I use about a week, almost the entire series of this brand, and very satisfied. The skin is always drink, I will definitely still order, I like it! Excellent store and shop, I recommend!!! 5 Stars!!!
The mask is gel, with a pleasant texture, very light. Absorbs well, not greasy. I put it on my face at night, do not rinse. In the morning I get fresh, hydrated skin. I loved it.
Fast order shipment, no delay. Delivery about a month. Everything came neatly packed in a cardboard box. All boxes are sealed and in perfect condition! All information about the composition and printed shelf life is available. The track is fully tracked. Sociable and polite store. Very satisfied with the service and quality of service. The order just received,-I'll add it later. As a gift put patches for the eyes,-in a blister. Thank you very much! With pleasure,-I recommend you a great store! Original brand packaging design, high quality products and a large assortment. All beauty, health and happiness! Kind regards. Annette.
Moisturizing night face mask. method of application: -Apply a thin layer to the face and neck (avoiding the eye and lip area) before bedtime -We go to bed without washing off the masks (we sleep, and masochka works). -Wash off the mask with normal water in the morning.
Увлажняет питает кожу лица . Хорошо впитывает имеет лёгкую консистенцию. Наносить на ночь на чистое лицо. Пришла маска в картонной коробке, запаянная в слюду. Состав , сроки указаны на упаковке. Вес 50 гр. К покупке рекомендую. Доставка в Украину около месяца.
Very fast delivery. Everything is perfectly packed.
On the jar there is a protective membrane. The mask is absorbed well, does not leave stickiness and greasy shine on the skin. The skin after use becomes more moisturized, velvety
Moisturizing night face mask has a bare structure and is quickly absorbed. After it, a feeling of lightness and moisture.
ночная увлажняющая маска для лица - это моя вау находка!! имеет ненавязчивый запах, лёгкую текстуру, не оставляет жирного следа и нет липкости. хорошо увлажняет кожу. ❤️ на упаковке есть инструкция на английском языке. использую ее перед сном, наношу тонким слоем, а утром достаточно простого умывания. аллергии не вызывает. мне нравится кожа после применения - нежная и бархатистая, нет сухости. и очень вежливый продавец буду заказывать ещё❤️
Это нереально крутой продукт ,я очень довольна покупкой и хочу сотрудничать с вами на протяжение вашего магазина,я рекомендую этот товар 100 %
The goods came quickly, very well packed, nothing was damaged. Well moisturize and remove swelling after sleep. I can recommend the goods and the store.
The jar wasn't open much, but it didn't leak.
The order came very quickly. 09.09 issued, 27.09 took away on ukrmail. Packon was very good, came up a whole. It's nice that the probe was put on the order. The cream is very pleasant and soft, resembles the usual aloe cream. It is washed very conveniently and absorbed quickly, gives the skin freshness, smoothness. In The Jar there is a lot of mask, and for use you need a little, so it will last very long. Use better morning and evening. Very satisfied with the product. With the store talked before ordering, helped to pick up the goods. I'm very happy to get to such a seller. I advise everyone. I'll order more.
Ночная маска для лица. Маска приехала в пластиковой баночке с закручивающейся крышкой, под крышкой была защитная мембрана из фольги. Баночка находилась в картонной коробке на который нанесена вся необходимая информация: состав,способ применения и срок годности. Маска по консистенции гелеобразная. При нанесении на кожу быстро и легко впитывается,не оставляя и следа. Присутствует лёгкий запах трав, после нанесения исчезает. Использование: нанести на кожу лица на ночь,а утром смыть водой. Основная задача- это глубокое увлажнение. Результат.Маска справилась со своей задачей,кожа лица действительно увлажнённая. Причем результат уже после первого применения.
I think it's crap!
I received the order very quickly... Almost in a week. She took it herself. Postamat was in my house in Pyaterochka. I just needed to go down to the first floor. In the package there was also a sample of the cream. The packing of the mask is small, the mask itself looks transparent, the light, pleasant aroma is guessed. It is applied to the skin easily. Recommend
All super-the mask itself, delivery. Thank you store. Recommend.
доставка 3 недели. маленькая баночка с гелем. наносится и пахнет приятно. увлажняет,не липкий,быстро впитывается. эффекта вау не вижу. может спустя время будет эффект посмотрим. на крыльях носа немного шелушилось-увлажнил гель,убралась шелушение. наносила всего два раза. сегодня попробовал помазать под глазами. ничего не произошло. так что буду мазать,пусть увлажняет
Got it in 3 days. Rostov on Don. Thank you)