SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely package and the product!!
All good
משולם
Delivered During packing whole, means good
Order received with satisfaction.
The serum lies very well on the skin and is well absorbed. The smell is good at the serum. Sensations on the skin after applying pleasant. Delivery fast)
Serum for the face. The volume is 20 ml. Shipping is super fast. Information that is on the box: method of use, shelf life, composition. The most interesting part-snail slime, perfectly moisturizes the skin, makes it more smooth.
Fast shipping and store communication is good. But either this product works or not. I will again review after using this product.
It took me too long to get here first my order was misplaced and after almost a month and a half they forwarded it to me and I arrived in about a month
Just know the result
Excellent remedy, well moisturizes the skin of the face. Apply massage movements on the face. The product smells nice. Convenient to use with a dispenser.
Good serum. Shipping fast. Thank you for the gift.
Great serum! Nourishes the skin, and moisturizes well! Today I use the first time, I like it! How will the effect complement the review. Good shelf life. The store is excellent and sociable very quickly always sends, thank you! I recommend this seller and shop, because I take it not the first time here, everything is fine, after using my skin, I like it! Well moisturized and kind of even a little stretch. Excellent! The composition of the serum is watery (snail slime) is absorbed perfectly! In Moscow came in 2 weeks, everything is super! The packing is not crumpled, each box is wrapped in a film-Mica. Recommend! 5 Stars!
I like this combination snail and vitamin C. It brightened up my skin and made it smoother. It also hydrates well. This is a very good serum.
Well moisturizes, let's see how it will be in long-term application. Thanks for the probe-gift, I love this cream.
Serum nourishes the skin well. Absorbed quickly, without leaving a greasy shine and stickiness. The aroma is light, instantly weathered. An excellent option as a base for makeup. The effect does not compare with the night nourishing cream, of course, but moisturizes enough. Spent minimally, I have enough for 2 months of daily use. New rashes did not appear. Delivery to Volgograd was a week, the track number was tracked all the way. During transportation, the product did not spill. I liked the serum, I recommend it to buy it!
Moisturizing serum with snail extract and vitamin C, is applied well, without leaving stickiness. The skin after it for a long time does not fat. If you have oily skin, you can apply it without cream. Excellent option, care without weighting. Recommend
The serum lay in a cardboard box, was stocked in mica. Printed in English, and composition and instruction. The shelf life is specified. A bottle of plastic. Volume 20 ml convenient dispenser for application. Serum transparent, gel-like, the aroma is pleasant. Suitable for all skin types. Absorbed instantly. There is no sticky layer. After application, I noticed that the skin became more taut, moisturized, soft. I continue to test, I really like the condition of my skin after application.
I ordered 24.06.2021, September 29, 2021 opened a dispute, the goods were marked out, although I did not receive it. With the store talked-answers quickly. Money returned, thank you to the seller for honesty
Great product!
The order received thank you all liked it.
Cheese for the face, Deleet it young and taut. Bleach him. Gave a probe as a gift.
Serum with hyaluronic acid. I like good serum. The consistency is not sticky. Well absorbed, moisturizes the skin. Convenient bottle with a dispenser. I like it. Packing tight box sealed in mica. Weight: 20 ml. Timing, composition on the package. Recommend. Delivery to Ukraine about a month.
Great thing! Thank you! Very fast delivery!!!
Seller umnichka! Shipping is super fast. From this series I tried only neck cream and slimming, I liked it! The store put gift, probe, Special thanks for this.
Steep serum, moisturizes perfectly, distributed over the face evenly. The film does not form, does not stick. The skin after application is soft, drink. Fine wrinkles smooth. The tone of the face becomes even. It was packed in a box on which the composition and shelf life are indicated. The aroma is light, pleasant, unobtrusive, quickly weathered. Allergic reactions did not appear. I recommend the product.
There was a serum, delivery by courier. It's okay, let's see how it works.
хороший
Hyaluronic Serum❤& Middot; Serum provides nutrition to the skin, effectively reduces the formation of melanin, increases the anti-oxidation ability of the skin, improves complexion, narrows pores. Suitable for all skin types. The consistency of the serum resembles a liquid gel, transparent. The smell is barely catch, the stickiness does not leave, there is no greasy shine. Well absorbed. Cost is economical. Can be used both in the morning and in the evening. Description matches. Delivery in time!
Moisturizing serum against aging brand rtopr» Serum wonderful It soothes irritated skin, nourishes, strengthens, moisturizes, tightens! In the composition there is: ascorbic acid, filtration secretion of snails, allantoin, aloe extract, hylauroic acid, glyceric acid. Apply serum to cleansed skin 2 times a day. What can I say: Serum is light, absorbed very well, does not cause discomfort. It's just perfect for a warm season!
Thank you! All delivered! The Courier is good! I still did not use it today. In addition, after application, I will write a review.
A small bottle of 20 million liters in total. Inside, the liquid oil of the skin tightens a little. But the probe was good as a gift
Good serum with vitamin C. Perfectly moisturizes the skin of the face, tightens up, lightens on the tone. Delivery 10 days Ukr mail to Ukraine. Recommend!
As on photo