SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Cool
Fast delivery and would buy again
Lacquer excellent color as in the picture is superimposed well in two layers of the store I advise
Super
Packaged nicely. Accurate with the description.
Delivery is about a month. I order this company not the first time. Quality is good. Color matches
Delivery is about a month. I order this company not the first time. Quality is good. Color matches.
Everything is fine came quickly
Some of course shine through, but lucky cool, came for a month, thank you
Gel Lacquer is excellent!!!!!! Thanks to the supplier for the goods!!! All recommend and goods and supplier + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
good product
The order was expected 110 days, but alas, it was somewhere lost, had to open a dispute, the money was returned in full, so I put 5 stars. Unfortunately it's a pity that I did not get gel-varnishes
Everything corresponds!!!!! thanks!!!!
Good quality, good product.
Very nice!
Shipping long three months
Товар так и не пришёл, но деньги вернули сразу.
Дошло достаточно быстро, заказывала 1 фл лака + положили подарок
Excellent
Все пришло быстро, за исключением того, что один флакон пришел с подтёком.
Colores hermosos me gustan textura semigruesa dependiendo del color gracias
долгая
Лаки пришли в соответствии с заказом. Продавец положил подарок.
Stunning color. Very dark purple base with blue, silver and red shimmer in it. Consistency is a bit on the thicker side but goes on super smooth and sparkly.
красивый цвет и в подарок ленточка!
Коричнево-вишневый с блёстками
Bonus Gift Thanks
Гель лаки пришли целые, хорошо упакованные. Баночки полные. Цвета соответствуют. Доставка быстрая. Заказываю не в первый раз. Очень довольна.
Хороший гель-лак, носится отлично. Этот цвет (#44) заказываю уже третий раз. Очень понравился цвет(такой был приятный тёплый беж)у первого продавца,у второго он оказался серо-зелёным, у этого - слегка темнее заявленного.
Качество лаков супер заказываю не первый раз заказ в украину пришел через 16 дней есть только один момент с этими лаками я заказывала и базу а пришел топ
very good stuff and very quick shipping, thank you
Цвет совпадает. ОК.
satisfied
очень крутой гель лак, заказываю не первый раз! цвет полностью соответствует фото!баночки полные, высыхает быстро, держится отлично! доставка быстрая!
лаки пришли быстро, цвета соответствуют ,еще и подарочек положили.не первый раз заказываю,всем советую.
отлично
втирочки пришли , в деле не пробовала , позже протестирую и выложу фото
Рекомендую!
лак просто супер, не густой и не житкий. цвет насыщенный.буду заказывать ещё другие цвета.рекомендую
llegó en 19 días perfectamente empaquetado tal cual lo que pedí vendedor recomendable es la segunda vez que compró a este vendedor y seguiré comprando.gracias por el regalo.
отличный лак, хорошо сохнет, плотный
шло долго. цвет с мелким шиммером