SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Flakes are very large, rather sequins, do not rub to a homogeneous consistency. Holographic effect is not as obvious as I would like. The lid of the jar was cracked.
It's been a long time. But as in the photo.
Ordered 16.07, received 18.11 after the refund, as the extended period of protection of the client also expired. I do not know who is to blame for such a delay and it was inconvenient (
Shipping fast with tracking. The product corresponds to the store's photo. The jar is well filled. The quality is excellent.
Corresponds to the photo and description
Perfect exactly as the description. Very fast delivery, duzo before time. Recommend
Didn`t try yet.
13.08.19-08.10.19
good condition and package
To the astrakhan region delivery two months almost. I do not know whether it was not in my top without a sticky layer to rub, although the other, with the effect of pearls is easy, i will certainly watch the video and try more, but i think it's still not vtirka but sequins. On the type applied to the sticky layer of the top and covered the top, rough type turned out. It's a shame if it doesn't turn out to be vtirka after all. It's expensive for sparkles. Filling jar bad thought at least half put, but no. I ordered reviews and photos, i thought it would be more expensive but more, and not here it was, sorry, so look yourself. Then i will add that from the second attempt came out.
On the sticky layer is rubbed well, and almost full jar
Beautiful glitter
Super! I recommend! I'll take a photo later.
Seller didn't send but I got very fast refund. Very good communication
The store is well done, packing supper, pictures do not convey that shine, glare... Delivery horror ssss 3.5 months to moscow
super
After 90 days, the parcel did not come, the money was returned through the dispute.
Great, just as it appears in the photo
Very tiny but looks good
Very pretty1
hermosos
очень красиво блестит переливается всеми цветами радуги , продавец общительный и внимательный немного была задержка товара он продлил срок защиты спасибо рекомендую продавца!
Just as described - Thank you!
Haroshij tovar. Mog bit po melčhe, no harosho i tak. Recomenduju.
Пигмент пришёл. Договор конечно, но дешевле чем в магазине. Пока в работе не пробывала. Потом дополню отзыв.
заказывал для девушке она довольна
Всё пришло во время. Спасибо продавцу,всегда отвечал на вопросы. Рекомендую.
Красивые оттенки
dejar capa pegajosa y aplicar!! luego presionar el polvo para fijar y aplicar el top coat!
всё супер но долго шла
Товар пришёл быстро. В течении месяца. Блеск хороший. Рекомендую
Pyłek dotarł po miesiącu. Wszystko ok. Polecam.
доставка очень долгая. продавец общительный. ложится на липкий слой лака.
Заказала 29.01. прибыло 01.04. В Зеленогорск, Красноярский край. Коробочка почти полная. На ощуп помол крупный, что не очень, в работе не пробовала.
Me esperaba mas cantidad, viene bastante poco
3 феврале сделала заказ в Гомеле 27 марта
Красиво, втирается, все ок
очень понравилось. много насыпали порошка, не пожалели. спасибо.
Красивый, но долго идёт
perfect! even came with application tool. happy with purchase!
T
Отличный товар , в деле отпишу , шло чуть больше месяца в ленинградскую обл.